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W41648   Invoiced

Level 10
Level 10 Inc (509-252-0711)
01/03/2025, 11:30 am   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
032500

Work Requested

Level 10 Service# 972157 at Ross# 2336 to replace pin pad on Register 6
Work Requested by: Level 10 Inc

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Per MOD Trisha Ayuyuy, Register 6 Pin Pad is fine. Issue that was reported was for the POS number keypad. Contact level 10 and Ross support to advise of situation. Worked with Danny at Ross Helpdesk and Danny advised to let the MOD know that he will login to the POS remotely and troubleshoot. Cleared to leave site by Danny at Ross Helpdesk. Box up new pin pad and brought to Fed Ex to ship back to Level 10. Uploaded all deliverables to Level 10 portal.
Work Completed Technician Check-in Check-out Actual Hrs
1 Per MOD Trisha Ayuyuy, Register 6 Pin Pad is fine. Issue that was reported was for the POS number keypad. Contact level 10 and Ross support to advise of situation. Worked with Danny at Ross Helpdesk and Danny advised to let the MOD know that he will login to the POS remotely and troubleshoot. Cleared to leave site by Danny at Ross Helpdesk. Box up new pin pad and brought to Fed Ex to ship back to Level 10. Uploaded all deliverables to Level 10 portal. Kevin Hsueh
01/03/2025 11:30 am 01/03/2025 12:30 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/03/2025 02:03 pm Created workorder. Kevin H.
01/03/2025 02:03 pm Assigned: Kevin Hsueh Kevin H.
01/03/2025 02:03 pm Updated status to Scheduled Kevin H.
01/03/2025 02:50 pm Check-in 01/03/2025 11:30 am Kevin H.
01/03/2025 02:51 pm Arrived 01/03/2025 11:30 am Kevin H.
01/03/2025 02:54 pm Updated status to Service Completed Kevin H.
01/03/2025 02:54 pm Work Order Tasks Added Kevin H.
01/03/2025 02:54 pm Check-out 01/03/2025 12:30 pm Kevin H.
01/03/2025 04:52 pm Service Completed Kevin H.
01/03/2025 04:52 pm Updated status to Pending Approval Kevin H.
01/03/2025 04:52 pm No Signature: Level 10 Service Kevin H.
01/06/2025 05:16 pm Approved. Chu H.
01/06/2025 05:16 pm Updated status to Submitted for Invoicing Chu H.
01/06/2025 05:24 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41648