DSI WebApp

W41731 Invoiced

Customer/Point of Contact:

Morrico Equipment
Esther Cruz

Scheduled Date/Time:

02/18/2025, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4074: Standard Service Hour 2025

Rates:

Standard Service 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Heath Edwards

Date Signed:

02/18/2025

Invoice Number:

032576

Work Requested

Update 3CX Office Hours and Holidays. Troubleshoot IP Phone's where display name shows different then configured extension name. Re-assign extension 760 for Cassandra Blas.

Work Requested by: Esther Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Confirmed Morrico office hours set and configured in 3CX. out of office calls are routed to extension 160 voicemail. Add Holidays in 3CX per list provided by Esther Cruz. Update extension display names to show: 140 - Aaliyah Pangelinan, 720 - Kristeen Carter, 750 - Nancy Enriquez, 760 - Cassandra Blas.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Confirmed Morrico office hours set and configured in 3CX. out of office calls are routed to extension 160 voicemail. Add Holidays in 3CX per list provided by Esther Cruz. Update extension display names to show: 140 - Aaliyah Pangelinan, 720 - Kristeen Carter, 750 - Nancy Enriquez, 760 - Cassandra Blas.	Kevin Hsueh	02/18/2025 01:45 pm	02/18/2025 02:20 pm	00:35

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/18/2025 11:18 am	Created workorder.	Kevin H.
02/18/2025 11:18 am	Assigned: Kevin Hsueh	Kevin H.
02/18/2025 11:18 am	Updated status to Scheduled	Kevin H.
02/18/2025 01:49 pm	Check-in 02/18/2025 01:45 pm	Kevin H.
02/18/2025 01:49 pm	Arrived 02/18/2025 01:45 pm	Kevin H.
02/18/2025 02:11 pm	Customer Signature Posted	Kevin H.
02/18/2025 02:20 pm	Updated status to Service Completed	Kevin H.
02/18/2025 02:20 pm	Work Order Tasks Added	Kevin H.
02/18/2025 02:20 pm	Check-out 02/18/2025 02:20 pm	Kevin H.
02/18/2025 02:22 pm	Service Completed	Kevin H.
02/18/2025 02:22 pm	Updated status to Pending Approval	Kevin H.
02/18/2025 06:27 pm	Approved.	Chu H.
02/18/2025 06:27 pm	Updated status to Submitted for Invoicing	Chu H.
02/19/2025 09:06 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41731

Work Orders