DSI WebApp

W41759 Invoiced

Customer/Point of Contact:

Equatorial Manufactory, Inc.
Linda Kasio

Scheduled Date/Time:

03/03/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4074: Standard Service Hour 2025

Rates:

Standard Service 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Kasio

Date Signed:

03/03/2025

Invoice Number:

032612

Work Requested

Troubleshoot ePOS and workstation issues.

Work Requested by: Linda Kasio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

ePOS Client Mac not able to connect to server to access database. Check ePOS Mac server and confirmed ePOS is operational. Noted ePOS server IP is 192.168 2.108 and client Mac trying to connect to IP 192.168.2.11. Client settings were modified. Correct client connection setting to 192.168.2.108 and test connect to ePOS from client Mac workstation successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	ePOS Client Mac not able to connect to server to access database. Check ePOS Mac server and confirmed ePOS is operational. Noted ePOS server IP is 192.168 2.108 and client Mac trying to connect to IP 192.168.2.11. Client settings were modified. Correct client connection setting to 192.168.2.108 and test connect to ePOS from client Mac workstation successfully.	Kevin Hsueh	03/03/2025 08:54 am	03/03/2025 09:19 am	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/03/2025 08:22 am	Created workorder.	Kevin H.
03/03/2025 08:22 am	Assigned: Kevin Hsueh	Kevin H.
03/03/2025 08:22 am	Updated status to Scheduled	Kevin H.
03/03/2025 08:54 am	Check-in 03/03/2025 08:54 am	Kevin H.
03/03/2025 08:54 am	Arrived 03/03/2025 08:54 am	Kevin H.
03/03/2025 09:05 am	Customer Signature Posted	Kevin H.
03/03/2025 09:19 am	Updated status to Service Completed	Kevin H.
03/03/2025 09:19 am	Work Order Tasks Added	Kevin H.
03/03/2025 09:19 am	Check-out 03/03/2025 09:19 am	Kevin H.
03/03/2025 09:31 am	Service Completed	Kevin H.
03/03/2025 09:31 am	Updated status to Pending Approval	Kevin H.
03/03/2025 03:17 pm	Approved.	Chu H.
03/03/2025 03:17 pm	Updated status to Submitted for Invoicing	Chu H.
03/03/2025 05:19 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41759

Work Orders