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W41832   Invoiced

04/03/2025, 09:00 am   
Onsite
Normal
DSIG.4074: Standard Service Hour 2025
Standard Service 2025 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Lucy
04/03/2025
032962

Work Requested

Troubleshoot Lucy's workstation.
Work Requested by: Linda Kasio

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Lucy's workstation does not boot up. brought workstation down to bare bone and boot up workstation. Systemboard beeps as expected as no RAM detected. Reseat RAM modules and reboot workstation successfully. Boot issue due to RAM not being detected. RAM reseat resolved the issue.
Work Completed Technician Check-in Check-out Actual Hrs
1 Lucy's workstation does not boot up. brought workstation down to bare bone and boot up workstation. Systemboard beeps as expected as no RAM detected. Reseat RAM modules and reboot workstation successfully. Boot issue due to RAM not being detected. RAM reseat resolved the issue. Kevin Hsueh
04/03/2025 09:09 am 04/03/2025 10:09 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
04/03/2025 08:53 am Created workorder. Kevin H.
04/03/2025 08:53 am Assigned: Kevin Hsueh Kevin H.
04/03/2025 08:53 am Updated status to Scheduled Kevin H.
04/03/2025 09:09 am Check-in 04/03/2025 09:09 am Kevin H.
04/03/2025 09:19 am Arrived 04/03/2025 09:18 am Kevin H.
04/03/2025 10:03 am Customer Signature Posted Kevin H.
04/03/2025 10:14 am Updated status to Service Completed Kevin H.
04/03/2025 10:14 am Work Order Tasks Added Kevin H.
04/03/2025 10:14 am Check-out 04/03/2025 10:12 am Kevin H.
04/09/2025 11:46 am Service Completed Kevin H.
04/09/2025 11:46 am Updated status to Pending Approval Kevin H.
04/11/2025 10:33 am Approved. Chu H.
04/11/2025 10:33 am Updated status to Submitted for Invoicing Chu H.
04/11/2025 10:55 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41832