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W41895   Invoiced

05/05/2025, 09:56 am   
Inhouse
Normal
DSIG.4074: Standard Service Hour 2025
Standard Service Hour Rate 2025 [TOTAL ANNUAL HOURS: 2]
2
1
Alahas Pereda
Yes
Julie
05/05/2025
032761

Work Requested

Recover data.
Work Requested by: Torgun Smith

Items Dropped Off 1

Item Serial Number Notes
1 Lenovo Y520-15IKBN PF0VWP9P LaCie HD included.

Work Completed 1

Summary of Tasks

remove the 128GB SSD M.2 and 1TB HDD. Backup data and restore to customer provided USB external drive under folder "Recover Lenovo"
Work Completed Technician Check-in Check-out Actual Hrs
1 remove the 128GB SSD M.2 and 1TB HDD. Backup data and restore to customer provided USB external drive under folder "Recover Lenovo" Chu Hsieh
05/05/2025 10:30 am 05/05/2025 11:30 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
05/05/2025 09:59 am Created workorder. Alahas P.
05/05/2025 09:59 am Assigned: Chu Hsieh Alahas P.
05/05/2025 09:59 am Updated status to Pending Schedule Alahas P.
05/05/2025 09:59 am Added customer equipment. Alahas P.
05/05/2025 11:49 am Check-in 05/05/2025 10:30 am Chu H.
05/05/2025 11:50 am Updated status to Service Completed Chu H.
05/05/2025 11:50 am Work Order Tasks Added Chu H.
05/05/2025 11:50 am Check-out 05/05/2025 11:30 am Chu H.
05/05/2025 11:53 am Service Completed Chu H.
05/05/2025 11:53 am Updated status to Pending Approval Chu H.
05/05/2025 11:53 am Signature for Later: wait for pickup Chu H.
05/05/2025 12:20 pm Customer Signature Posted Alahas P.
05/05/2025 05:50 pm Approved. Chu H.
05/05/2025 05:50 pm Updated status to Submitted for Invoicing Chu H.
05/06/2025 10:30 am Updated status to Invoiced Jessica L.