DSI WebApp

W41948 Invoiced

Customer/Point of Contact:

Guam Surgicenter
Colin O'Connell (671-646-3855)

Scheduled Date/Time:

06/03/2025, 10:30 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

GMPL.6004: Guam Medical Plaza - Service Contract (03/01/25 - 02/28/26)

Rates:

Guam Medical Plaza - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

5

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Colin

Date Signed:

06/06/2025

Invoice Number:

032821

Work Requested

Pick up Lenovo ThinkServer SR570. Bring back to DSI to repair, reprep, and reconfigure.

Work Requested by: Colin O'Connell

Items Dropped Off 1

	Item	Serial Number	Notes
1	Lenovo ThinkSystem SR570	J101TZ8W

Work Completed 4

Summary of Tasks

Deliver and Rack GSCVM. Configure GSCVM network NIC Teaming and settings. Add to GSCDOM. Power up HyperV VMs. Proceed to install 3CX Version 20 and restore backup. confirmed backup restored and 3CX Phone System is up. Reprovision 3 extensions/IP Phones that did not register. Install and activate Shadowprotect SPX backup software on GSCVM. Map backup NAS Share drive.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Pickup Lenovo ThinkServer SR570 from GSC server room. Brought back to DSI. Remove 2 failed HDDs (HDD 0 and HDD 3). Install 2 known good 900GB SAS HDDs. Reconfigure RAID 5 settings.	Kevin Hsueh	06/03/2025 10:30 am	06/03/2025 12:00 pm	01:30
2	Reinstall Windows Server 2016. Activate Windows Server 2016. Begin to download and install all currently available Windows Server 2016 updates.	Kevin Hsueh	06/03/2025 02:00 pm	06/03/2025 05:00 pm	03:00
3	Create Hyper-V VMs (GSCGMS and GSCWEBSRV). Download and install all available Windows Updates on both Hyper-V VMs.	Kevin Hsueh	06/04/2025 03:00 pm	06/04/2025 05:00 pm	02:00
4	Deliver and Rack GSCVM. Configure GSCVM network NIC Teaming and settings. Add to GSCDOM. Power up HyperV VMs. Proceed to install 3CX Version 20 and restore backup. confirmed backup restored and 3CX Phone System is up. Reprovision 3 extensions/IP Phones that did not register. Install and activate Shadowprotect SPX backup software on GSCVM. Map backup NAS Share drive.	Kevin Hsueh	06/06/2025 08:30 am	06/06/2025 11:30 am	03:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 23

Date/Time	Comment	Tech
06/04/2025 03:30 pm	Created workorder.	Kevin H.
06/04/2025 03:30 pm	Assigned: Kevin Hsueh	Kevin H.
06/04/2025 03:30 pm	Updated status to Scheduled	Kevin H.
06/04/2025 03:30 pm	Added customer equipment.	Kevin H.
06/04/2025 03:33 pm	Check-in 06/03/2025 10:30 am	Kevin H.
06/04/2025 03:34 pm	Updated status to In Progress	Kevin H.
06/04/2025 03:34 pm	Check-out 06/03/2025 12:00 pm	Kevin H.
06/04/2025 03:38 pm	Check-in 06/03/2025 02:00 pm	Kevin H.
06/04/2025 03:40 pm	Updated status to In Progress	Kevin H.
06/04/2025 03:40 pm	Check-out 06/03/2025 05:00 pm	Kevin H.
06/04/2025 03:44 pm	Check-in 06/04/2025 03:00 pm	Kevin H.
06/06/2025 08:23 am	Updated status to In Progress	Kevin H.
06/06/2025 08:23 am	Check-out 06/04/2025 05:00 pm	Kevin H.
06/06/2025 09:29 am	Check-in 06/06/2025 08:30 am	Kevin H.
06/06/2025 11:42 am	Customer Signature Posted	Kevin H.
06/06/2025 03:21 pm	Updated status to Service Completed	Kevin H.
06/06/2025 03:21 pm	Work Order Tasks Added	Kevin H.
06/06/2025 03:21 pm	Check-out 06/06/2025 11:30 am	Kevin H.
06/06/2025 03:23 pm	Service Completed	Kevin H.
06/06/2025 03:23 pm	Updated status to Pending Approval	Kevin H.
06/07/2025 08:58 pm	Approved.	Chu H.
06/07/2025 08:58 pm	Updated status to Submitted for Invoicing	Chu H.
06/09/2025 09:18 am	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W41948

Work Orders