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W41965   Invoiced

06/12/2025, 09:00 am   
Onsite
Normal
DSIG.4074: Standard Service Hour 2025
Standard Service Hour Rate 2025 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Vivian
06/12/2025
032835

Work Requested

Troubleshoot network slowness.
Work Requested by: Ginger Yu

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

new Docomo internet unable to connect on SonicWALL. SonicWALL port X1 was set to PPPoE for GTA internet. Set X1 port to DHCP and connect Docomo internet circuit successfully.
Work Completed Technician Check-in Check-out Actual Hrs
1 new Docomo internet unable to connect on SonicWALL. SonicWALL port X1 was set to PPPoE for GTA internet. Set X1 port to DHCP and connect Docomo internet circuit successfully. Kevin Hsueh
06/12/2025 08:59 am 06/12/2025 09:55 am 00:56

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
06/12/2025 08:42 am Created workorder. Kevin H.
06/12/2025 08:42 am Assigned: Kevin Hsueh Kevin H.
06/12/2025 08:42 am Updated status to Scheduled Kevin H.
06/12/2025 08:59 am Check-in 06/12/2025 08:59 am Kevin H.
06/12/2025 09:07 am Arrived 06/12/2025 09:00 am Kevin H.
06/12/2025 09:44 am Customer Signature Posted Kevin H.
06/12/2025 10:16 am Updated status to Service Completed Kevin H.
06/12/2025 10:16 am Work Order Tasks Added Kevin H.
06/12/2025 10:16 am Check-out 06/12/2025 09:55 am Kevin H.
06/12/2025 10:22 am Service Completed Kevin H.
06/12/2025 10:22 am Updated status to Pending Approval Kevin H.
06/12/2025 08:23 pm Approved. Chu H.
06/12/2025 08:23 pm Updated status to Submitted for Invoicing Chu H.
06/16/2025 09:49 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41965