DSI WebApp

W41966 Invoiced

Customer/Point of Contact:

Equatorial Manufactory, Inc.
Linda Kasio

Scheduled Date/Time:

06/12/2025, 03:30 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4074: Standard Service Hour 2025

Rates:

Standard Service 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

032836

Work Requested

Troubleshoot Email access. Linda advised she receives a message that email access is blocked.

Work Requested by: Linda Kasio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support. Noted Error message. Login to EMI's GoDaddy portal and saw the email service expired on 6/9/2025. EMI did not update card on file to renew. Work with Linda to update card on file and renew email service. Test access EMI emails successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remote Support. Noted Error message. Login to EMI's GoDaddy portal and saw the email service expired on 6/9/2025. EMI did not update card on file to renew. Work with Linda to update card on file and renew email service. Test access EMI emails successfully.	Kevin Hsueh	06/12/2025 03:30 pm	06/12/2025 04:00 pm	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/12/2025 03:59 pm	Created workorder.	Kevin H.
06/12/2025 03:59 pm	Assigned: Kevin Hsueh	Kevin H.
06/12/2025 03:59 pm	Updated status to Scheduled	Kevin H.
06/12/2025 04:01 pm	Check-in 06/12/2025 03:30 pm	Kevin H.
06/12/2025 04:06 pm	Updated status to Service Completed	Kevin H.
06/12/2025 04:06 pm	Work Order Tasks Added	Kevin H.
06/12/2025 04:06 pm	Check-out 06/12/2025 04:00 pm	Kevin H.
06/12/2025 04:14 pm	Service Completed	Kevin H.
06/12/2025 04:14 pm	Updated status to Pending Approval	Kevin H.
06/12/2025 04:14 pm	No Signature: Remote Support: Linda Kasio	Kevin H.
06/12/2025 08:22 pm	Approved.	Chu H.
06/12/2025 08:22 pm	Updated status to Submitted for Invoicing	Chu H.
06/16/2025 09:51 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41966

Work Orders