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W41987   Invoiced

06/24/2025, 02:00 pm   
Onsite
Normal
DSIG.4074: Standard Service Hour 2025
Standard Service Hour Rate 2025 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Vivian
06/24/2025
032858

Work Requested

Work with Docomo Techs to troubleshoot slow internet speed. Possible MTU value issue.
Work Requested by: Ginger Yu

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Troubleshoot Docomo internet slowness. Check and confirm no bandwidth throttling. Update MTU value and perform speed test obtaining 175mbps to 200mbps. Pacific Accounting to monitor
Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot Docomo internet slowness. Check and confirm no bandwidth throttling. Update MTU value and perform speed test obtaining 175mbps to 200mbps. Pacific Accounting to monitor Kevin Hsueh
06/24/2025 02:00 pm 06/24/2025 02:40 pm 00:40

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
06/24/2025 11:45 am Created workorder. Kevin H.
06/24/2025 11:45 am Assigned: Kevin Hsueh Kevin H.
06/24/2025 11:45 am Updated status to Scheduled Kevin H.
06/24/2025 02:07 pm Check-in 06/24/2025 02:00 pm Kevin H.
06/24/2025 02:09 pm Arrived 06/24/2025 02:08 pm Kevin H.
06/24/2025 02:39 pm Customer Signature Posted Kevin H.
06/24/2025 02:43 pm Updated status to Service Completed Kevin H.
06/24/2025 02:43 pm Work Order Tasks Added Kevin H.
06/24/2025 02:43 pm Check-out 06/24/2025 02:40 pm Kevin H.
06/24/2025 02:45 pm Service Completed Kevin H.
06/24/2025 02:45 pm Updated status to Pending Approval Kevin H.
06/25/2025 07:14 am Approved. Chu H.
06/25/2025 07:14 am Updated status to Submitted for Invoicing Chu H.
06/25/2025 10:31 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41987