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W42088 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

08/06/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)

Rates:

Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Sean Bacani

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

08/06/2025

Invoice Number:

032933/032972

Work Requested

- Backup current user profile data to prepare system for Windows 11 upgrade. - Upgrade workstation from Windows 10 to 11, 24H2.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

- Reactivated MS Office 365, OWA Email. - Reinstalled N-Able TakeControl, Agent, and SentinelOne. - Verified Printer Functionality - Applied all windows updates.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	- Backed up user profile data and files for windows 11 upgrade. - Reformatted the drive and installed Windows 11. - Set up Domain Admin and User Profile first time logins.	Sean Bacani	08/06/2025 08:50 am	08/06/2025 12:00 pm	03:10
2	- Reactivated MS Office 365, OWA Email. - Reinstalled N-Able TakeControl, Agent, and SentinelOne. - Verified Printer Functionality - Applied all windows updates.	Sean Bacani	08/06/2025 01:06 pm	08/06/2025 02:39 pm	01:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
08/06/2025 08:44 am	Created workorder.	Sean B.
08/06/2025 08:44 am	Assigned: Sean Bacani	Sean B.
08/06/2025 08:44 am	Updated status to Scheduled	Sean B.
08/06/2025 08:50 am	Check-in 08/06/2025 08:50 am	Sean B.
08/06/2025 09:09 am	Arrived 08/06/2025 09:09 am	Sean B.
08/06/2025 12:02 pm	Updated status to In Progress	Sean B.
08/06/2025 12:02 pm	Check-out 08/06/2025 12:00 pm	Sean B.
08/06/2025 01:06 pm	Check-in 08/06/2025 01:06 pm	Sean B.
08/06/2025 02:42 pm	Updated status to Service Completed	Sean B.
08/06/2025 02:42 pm	Work Order Tasks Added	Sean B.
08/06/2025 02:42 pm	Check-out 08/06/2025 02:39 pm	Sean B.
08/06/2025 02:45 pm	Service Completed	Sean B.
08/06/2025 02:45 pm	Updated status to Pending Approval	Sean B.
08/06/2025 02:48 pm	Customer Signature Posted	Sean B.
08/07/2025 08:40 am	Approved.	Chu H.
08/07/2025 08:40 am	Updated status to Submitted for Invoicing	Chu H.
08/07/2025 09:18 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42088

Work Orders