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W42148 Invoiced

Customer/Point of Contact:

Sono Felice Country Club Guam
Valerie Camacho (1-671-734-7030)

Scheduled Date/Time:

09/03/2025, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4074: Standard Service Hour 2025

Rates:

Standard Service Hour Rate 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Valerie Camacho

Date Signed:

09/03/2025

Invoice Number:

033031

Work Requested

Troubleshoot 3CX IP Phone Registration issues

Work Requested by: Valerie Camacho

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Yealink W60B handsets. Extensions 555 and 530 not registering. Login to Yealink W60B and noted username set incorrectly for extensions 555 and 530. Correct settings and confirmed extensions are registered. Perform test calls with no issues.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot Yealink W60B handsets. Extensions 555 and 530 not registering. Login to Yealink W60B and noted username set incorrectly for extensions 555 and 530. Correct settings and confirmed extensions are registered. Perform test calls with no issues.	Kevin Hsueh	09/03/2025 09:13 am	09/03/2025 10:12 am	00:59

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/03/2025 08:20 am	Created workorder.	Kevin H.
09/03/2025 08:20 am	Assigned: Kevin Hsueh	Kevin H.
09/03/2025 08:20 am	Updated status to Scheduled	Kevin H.
09/03/2025 09:13 am	Check-in 09/03/2025 09:13 am	Kevin H.
09/03/2025 09:43 am	Arrived 09/03/2025 09:43 am	Kevin H.
09/03/2025 10:08 am	Customer Signature Posted	Kevin H.
09/03/2025 10:14 am	Updated status to Service Completed	Kevin H.
09/03/2025 10:14 am	Work Order Tasks Added	Kevin H.
09/03/2025 10:14 am	Check-out 09/03/2025 10:12 am	Kevin H.
09/03/2025 10:17 am	Service Completed	Kevin H.
09/03/2025 10:17 am	Updated status to Pending Approval	Kevin H.
09/05/2025 01:05 pm	Approved.	Chu H.
09/05/2025 01:05 pm	Updated status to Submitted for Invoicing	Chu H.
09/05/2025 02:56 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42148

Work Orders