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W42195   Invoiced

Equatorial Manufactory, Inc.
Linda Kasio
09/17/2025, 09:30 am   
Onsite
Normal
DSIG.4074: Standard Service Hour 2025
Standard Service 2025 [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
Yes
Linda Kasio
09/17/2025
033056

Work Requested

1. Troubleshoot Benny’s workstation. -MS Office Issue -Setup Microsoft Chinese Language Pack 2. Troubleshoot Accounting Workstation -Workstation does not turn on.
Work Requested by: Linda Kasio

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

- Troubleshooted Benny's workstation PC. Added traditional Chinese, and Chinese simplified language pack for typing. - Repaired corrupted system files hindering language pack installation. Full reboot OK. - Troubleshooted accounting workstation PC, system non responsive, no display, no beep codes. Tested BIOS self check by removing RAM, no beep codes observed. - Workstation PC deemed unbootable, advised Linda to take it in office for further troubleshooting.
Work Completed Technician Check-in Check-out Actual Hrs
1 - Troubleshooted Benny's workstation PC. Added traditional Chinese, and Chinese simplified language pack for typing. - Repaired corrupted system files hindering language pack installation. Full reboot OK. - Troubleshooted accounting workstation PC, system non responsive, no display, no beep codes. Tested BIOS self check by removing RAM, no beep codes observed. - Workstation PC deemed unbootable, advised Linda to take it in office for further troubleshooting. Sean Bacani
 09/17/2025 09:25 am 09/17/2025 10:30 am 01:05

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
09/17/2025 08:18 am Created workorder. Kevin H.
09/17/2025 08:18 am Assigned: Sean Bacani Kevin H.
09/17/2025 08:18 am Updated status to Scheduled Kevin H.
09/17/2025 09:34 am Check-in 09/17/2025 09:25 am Sean B.
09/17/2025 09:35 am Arrived 09/17/2025 09:30 am Sean B.
09/17/2025 11:40 am Customer Signature Posted Sean B.
09/17/2025 11:44 am Updated status to Service Completed Sean B.
09/17/2025 11:44 am Work Order Tasks Added Sean B.
09/17/2025 11:44 am Check-out 09/17/2025 10:30 am Sean B.
09/17/2025 11:49 am Service Completed Sean B.
09/17/2025 11:49 am Updated status to Pending Approval Sean B.
09/17/2025 02:12 pm Updated Estimated Service Time (hrs) to Jessica L.
09/17/2025 02:12 pm Rates modified to Standard Service 2025: $150.00 Jessica L.
09/17/2025 02:12 pm Modified workorder. Jessica L.
09/17/2025 08:46 pm Approved. Chu H.
09/17/2025 08:46 pm Updated status to Submitted for Invoicing Chu H.
09/18/2025 09:38 am Updated status to Invoiced Jessica L.

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W42195
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