DSI WebApp

W42235 Invoiced

Customer/Point of Contact:

Domino's Pizza of Guam
Dane Taitano

Scheduled Date/Time:

09/29/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4074: Standard Service Hour 2025

Rates:

Standard Service Hour Rate 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Eldon Noriega

Date Signed:

09/29/2025

Invoice Number:

033087

Work Requested

Troubleshoot Patton Gateway

Work Requested by: Dane Taitano

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Dominos unable to add DID on Patton Gateway. Gateway settings no accessible through 3CX. Factory reset patton gateway and reregister with 3CX. reconfigure DIDs and call routing. Perform test calls and confirmed call flow is correct and lines are up.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Dominos unable to add DID on Patton Gateway. Gateway settings no accessible through 3CX. Factory reset patton gateway and reregister with 3CX. reconfigure DIDs and call routing. Perform test calls and confirmed call flow is correct and lines are up.	Kevin Hsueh	09/29/2025 09:00 am	09/29/2025 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/29/2025 07:29 am	Created workorder.	Kevin H.
09/29/2025 07:29 am	Assigned: Kevin Hsueh	Kevin H.
09/29/2025 07:29 am	Updated status to Scheduled	Kevin H.
09/29/2025 10:06 am	Check-in 09/29/2025 09:00 am	Kevin H.
09/29/2025 10:07 am	Customer Signature Posted	Kevin H.
09/29/2025 10:08 am	Arrived 09/29/2025 09:00 am	Kevin H.
09/29/2025 10:10 am	Updated status to Service Completed	Kevin H.
09/29/2025 10:10 am	Work Order Tasks Added	Kevin H.
09/29/2025 10:10 am	Check-out 09/29/2025 10:00 am	Kevin H.
09/29/2025 10:13 am	Service Completed	Kevin H.
09/29/2025 10:13 am	Updated status to Pending Approval	Kevin H.
09/29/2025 05:29 pm	Approved.	Chu H.
09/29/2025 05:29 pm	Updated status to Submitted for Invoicing	Chu H.
09/30/2025 10:32 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42235

Work Orders