DSI WebApp

W42260 Invoiced

Customer/Point of Contact:

G4S Security Services (Guam) Inc
Dwight Martin (671-646-2307)

Scheduled Date/Time:

10/14/2025, 11:00 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4074: Standard Service Hour 2025

Rates:

Standard Service Hour Rate 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Melissa Dimla

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

033120

Work Requested

Configure - Distinctive Ringtones for Inbound Calls to Ring Group 8000 or Call Queue 8009: o Set up Inbound Rules to assign unique ringtones based on Caller ID:  Management Calls: E.g., 6714884484, 6714868230 , use a triple ring  Elevator Emergency Call Center: E.g., 6716462072, 6716462073 use a double ring  Labeling these caller ID numbers such as Manager, BOG, BOH, FHP, etc. The following number will need to be added to the ring type for elevators is P&B elevator number 671-735-7830.

Work Requested by: Dwight Martin

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Work with Dwight to set distinctive ring tones on 4 NCC IP Phones when 671-735-7830 calls NCC. Showed Dwight how to add additional numbers for distinctive ring tones.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Work with Dwight to set distinctive ring tones on 4 NCC IP Phones when 671-735-7830 calls NCC. Showed Dwight how to add additional numbers for distinctive ring tones.	Kevin Hsueh	10/14/2025 11:00 am	10/14/2025 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
10/08/2025 01:33 pm	Created workorder.	Melissa D.
10/08/2025 01:33 pm	Assigned: Kevin Hsueh	Melissa D.
10/08/2025 01:33 pm	Updated status to Scheduled	Melissa D.
10/08/2025 04:33 pm	Updated Estimated Service Time (hrs) to	Melissa D.
10/08/2025 04:33 pm	Updated scheduled date/time from 10/14/2025 09:00 am to: 10/14/2025 10:00 am	Melissa D.
10/08/2025 04:33 pm	Modified workorder.	Melissa D.
10/14/2025 09:56 am	Updated Estimated Service Time (hrs) to	Kevin H.
10/14/2025 09:56 am	Updated scheduled date/time from 10/14/2025 10:00 am to: 10/14/2025 11:00 am	Kevin H.
10/14/2025 09:56 am	Modified workorder.	Kevin H.
10/14/2025 01:11 pm	Check-in 10/14/2025 11:00 am	Kevin H.
10/14/2025 01:13 pm	Updated status to Service Completed	Kevin H.
10/14/2025 01:13 pm	Work Order Tasks Added	Kevin H.
10/14/2025 01:13 pm	Check-out 10/14/2025 12:00 pm	Kevin H.
10/14/2025 01:20 pm	Service Completed	Kevin H.
10/14/2025 01:20 pm	Updated status to Pending Approval	Kevin H.
10/14/2025 01:20 pm	No Signature: Remote Support	Kevin H.
10/14/2025 10:48 pm	Approved.	Chu H.
10/14/2025 10:48 pm	Updated status to Submitted for Invoicing	Chu H.
10/15/2025 08:56 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42260

Work Orders