DSI WebApp

W42350 Invoiced

Customer/Point of Contact:

Field Nation
Pivital Solutions (1-671-646-2007)

Scheduled Date/Time:

11/25/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4074: Standard Service Hour 2025

Rates:

Standard Service Hour Rate 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

033211

Work Requested

Field Nation Ticket #18192702 at Navy Federal

Work Requested by: Pivital Solutions

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Worked with Mark Rhodes at Comcast and test Cradlepoint with 3 SIM cards. T-Mobile, AT&T, and Verizion. SIM Cards show good signal but unable to connect to network per Mark. Perform various reboots and worked with Mark via Logmein to update settings on the Cradlepoint with no success. Per Mark, Comcast will need to work on this internally and see what can be done. Upload all deliverables to Field Nation Portal

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Worked with Mark Rhodes at Comcast and test Cradlepoint with 3 SIM cards. T-Mobile, AT&T, and Verizion. SIM Cards show good signal but unable to connect to network per Mark. Perform various reboots and worked with Mark via Logmein to update settings on the Cradlepoint with no success. Per Mark, Comcast will need to work on this internally and see what can be done. Upload all deliverables to Field Nation Portal	Kevin Hsueh	11/25/2025 09:00 am	11/25/2025 12:00 pm	03:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/25/2025 03:46 pm	Created workorder.	Kevin H.
11/25/2025 03:46 pm	Assigned: Kevin Hsueh	Kevin H.
11/25/2025 03:46 pm	Updated status to Scheduled	Kevin H.
11/25/2025 03:50 pm	Check-in 11/25/2025 09:00 am	Kevin H.
11/25/2025 03:52 pm	Arrived 11/25/2025 09:00 am	Kevin H.
11/25/2025 03:54 pm	Updated status to Service Completed	Kevin H.
11/25/2025 03:54 pm	Work Order Tasks Added	Kevin H.
11/25/2025 03:54 pm	Check-out 11/25/2025 12:00 pm	Kevin H.
11/25/2025 03:59 pm	Service Completed	Kevin H.
11/25/2025 03:59 pm	Updated status to Pending Approval	Kevin H.
11/25/2025 03:59 pm	No Signature: Field Nation Service	Kevin H.
11/25/2025 05:10 pm	Approved.	Chu H.
11/25/2025 05:10 pm	Updated status to Submitted for Invoicing	Chu H.
11/25/2025 05:49 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42350

Work Orders