DSI WebApp

W42397 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Justin Samonte (1-671-649-2000)

Scheduled Date/Time:

01/07/2026, 08:07 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4078: Standard Service Hour 2026

Rates:

Standard Service Hour Rate 2026 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

Yes

Print Name:

Paul Cruz

Date Signed:

01/21/2026

Invoice Number:

033267

Work Requested

1. If possible to extract the data from laptop hard drive and put it on an external hard drive. 2. Windows needs to be reinstalled.

Work Requested by: Justin Samonte

Items Dropped Off 1

	Item	Serial Number	Notes
1	HP Laptop	5cd222211g	Charger provided

Work Completed 1

Summary of Tasks

Extract 17GB of data from laptop SSD. Some data could not be extracted as they were on OneDrive. Reinstall Windows 11 on laptop.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Extract 17GB of data from laptop SSD. Some data could not be extracted as they were on OneDrive. Reinstall Windows 11 on laptop.	Kevin Hsueh	01/12/2026 02:00 pm	01/12/2026 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
01/07/2026 08:13 am	Created workorder.	Alahas P.
01/07/2026 08:13 am	Assigned: Kevin Hsueh	Alahas P.
01/07/2026 08:13 am	Updated status to Pending Schedule	Alahas P.
01/07/2026 08:13 am	Added customer equipment.	Alahas P.
01/12/2026 03:15 pm	Check-in 01/12/2026 02:00 pm	Kevin H.
01/12/2026 03:19 pm	Updated status to Service Completed	Kevin H.
01/12/2026 03:19 pm	Work Order Tasks Added	Kevin H.
01/12/2026 03:19 pm	Check-out 01/12/2026 03:00 pm	Kevin H.
01/12/2026 03:28 pm	Service Completed	Kevin H.
01/12/2026 03:28 pm	Updated status to Pending Approval	Kevin H.
01/12/2026 03:28 pm	Signature for Later: Signature to be collected later. Customer will pickup laptop.	Kevin H.
01/15/2026 05:39 pm	Approved.	Chu H.
01/15/2026 05:39 pm	Updated status to Submitted for Invoicing	Chu H.
01/21/2026 10:33 am	Customer Signature Posted	Jessica L.
01/21/2026 10:55 am	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W42397

Work Orders