DSI WebApp

W42408 Invoiced

Customer/Point of Contact:

Field Nation
Pivital Solutions (1-671-646-2007)

Scheduled Date/Time:

01/16/2026, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4078: Standard Service Hour 2026

Rates:

Standard Service Hour Rate 2026 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

18277428

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

033332

Work Requested

Scope Of Work: Was able to get the Sim active with T-Mobile but the CP isn't coming online. Will need to Configure the CP before it will work. SN of the new CP is MM251600003484

Work Requested by: Pivital Solutions

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Worked with Mohammed at Comcast to install new cradlepoint, SIM and 4G/5G antenna. Per Mohammed, the 3 SIMs get no service on Guam. Comcast contacted Navy Federal and was advised their old working SIM was with local carrier Docomo. Docomo SIM to be procured and used for this setup.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Arrive onsite and obtain base access pass. Proceed to Navy FCU ATM at NEX and contact Comcast NOC. Per NOC, engineering team is not available and schedule is for tomorrow. Advised them it is already 1/16 Guam time. Service to be rescheduled to Wednesday (1/21)	Kevin Hsueh	01/16/2026 09:00 am	01/16/2026 11:00 am	02:00
2	Worked with Mohammed at Comcast to install new cradlepoint, SIM and 4G/5G antenna. Per Mohammed, the 3 SIMs get no service on Guam. Comcast contacted Navy Federal and was advised their old working SIM was with local carrier Docomo. Docomo SIM to be procured and used for this setup.	Kevin Hsueh	01/21/2026 09:00 am	01/21/2026 01:00 pm	04:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
01/16/2026 01:10 pm	Created workorder.	Kevin H.
01/16/2026 01:10 pm	Assigned: Kevin Hsueh	Kevin H.
01/16/2026 01:10 pm	Updated status to Scheduled	Kevin H.
01/16/2026 01:12 pm	Check-in 01/16/2026 09:00 am	Kevin H.
01/16/2026 01:13 pm	Arrived 01/16/2026 09:00 am	Kevin H.
01/16/2026 01:16 pm	Updated status to In Progress	Kevin H.
01/16/2026 01:16 pm	Check-out 01/16/2026 11:00 am	Kevin H.
02/25/2026 04:27 pm	Check-in 01/21/2026 09:00 am	Kevin H.
02/25/2026 04:32 pm	Updated status to Service Completed	Kevin H.
02/25/2026 04:32 pm	Work Order Tasks Added	Kevin H.
02/25/2026 04:32 pm	Check-out 01/21/2026 01:00 pm	Kevin H.
02/25/2026 04:54 pm	Service Completed	Kevin H.
02/25/2026 04:54 pm	Updated status to Pending Approval	Kevin H.
02/25/2026 04:54 pm	No Signature: Field Nation	Kevin H.
02/27/2026 01:06 pm	Approved.	Chu H.
02/27/2026 01:06 pm	Updated status to Submitted for Invoicing	Chu H.
02/27/2026 04:16 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42408

Work Orders