DSI WebApp

W42420 Invoiced

Customer/Point of Contact:

Field Nation
Pivital Solutions (1-671-646-2007)

Scheduled Date/Time:

01/16/2026, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4078: Standard Service Hour 2026

Rates:

Standard Service Hour Rate 2026 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

4

Reference/PO #:

18277428

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

033279

Work Requested

Scope Of Work: Was able to get the Sim active with T-Mobile but the CP isn't coming online. Will need to Configure the CP

Work Requested by: Pivital Solutions

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Work with Comcast and test all 3 SIMs with CP. All 3 SIM Carriers do not work on Guam. Comcast to have Navy Federal procure a docomo sim card.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Arrived onsite and contact Comcast. Comcast NOC advised Engineering not available. Scheduling issue. DSI to return on a different service date.	Kevin Hsueh	01/16/2026 09:00 am	01/16/2026 11:30 am	02:30
2	Work with Comcast and test all 3 SIMs with CP. All 3 SIM Carriers do not work on Guam. Comcast to have Navy Federal procure a docomo sim card.	Kevin Hsueh	01/21/2026 09:00 am	01/21/2026 01:00 pm	04:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
01/22/2026 04:48 pm	Created workorder.	Kevin H.
01/22/2026 04:48 pm	Assigned: Kevin Hsueh	Kevin H.
01/22/2026 04:48 pm	Updated status to Scheduled	Kevin H.
01/22/2026 04:51 pm	Check-in 01/16/2026 09:00 am	Kevin H.
01/22/2026 04:53 pm	Arrived 01/16/2026 09:30 am	Kevin H.
01/22/2026 04:54 pm	Updated status to In Progress	Kevin H.
01/22/2026 04:54 pm	Check-out 01/16/2026 11:30 am	Kevin H.
01/22/2026 05:00 pm	Check-in 01/21/2026 09:00 am	Kevin H.
01/22/2026 05:01 pm	Updated status to Service Completed	Kevin H.
01/22/2026 05:01 pm	Work Order Tasks Added	Kevin H.
01/22/2026 05:01 pm	Check-out 01/21/2026 01:00 pm	Kevin H.
01/22/2026 05:04 pm	Service Completed	Kevin H.
01/22/2026 05:04 pm	Updated status to Pending Approval	Kevin H.
01/22/2026 05:04 pm	No Signature: Field Nation	Kevin H.
01/23/2026 04:06 pm	Approved.	Chu H.
01/23/2026 04:06 pm	Updated status to Submitted for Invoicing	Chu H.
01/23/2026 04:55 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42420

Work Orders