W42661   Invoiced

05/19/2026, 10:30 am   
Remote
Service Contract
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL ANNUAL HOURS: 2]
2
0.5
Kevin Hsueh
No
033474

Work Requested

Install new license on Actian Zen 15 for CYMA.
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Add and authorize "Actian Zen v15 Enterprise Server 5 User" license (Key: PHQM3-P3W4M-J9BCK-P4QQD-M67KY-B766Q) on Actian Zen 15 License Administrator. Authorize new license. Confirmed in Actian Zen v15 monitor new max user count is 15. Sent a separate email to Gail to inform of completion.
Work Completed Technician Check-in Check-out Actual Hrs
1 Add and authorize "Actian Zen v15 Enterprise Server 5 User" license (Key: PHQM3-P3W4M-J9BCK-P4QQD-M67KY-B766Q) on Actian Zen 15 License Administrator. Authorize new license. Confirmed in Actian Zen v15 monitor new max user count is 15. Sent a separate email to Gail to inform of completion. Kevin Hsueh
05/19/2026 10:30 am 05/19/2026 11:00 am 00:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
05/20/2026 03:04 pm Updated status to Invoiced Jessica L.
05/20/2026 10:31 am Updated status to Submitted for Invoicing Chu H.
05/20/2026 10:31 am Approved. Chu H.
05/19/2026 11:10 am No Signature: Remote Support Kevin H.
05/19/2026 11:10 am Updated status to Pending Approval Kevin H.
05/19/2026 11:10 am Service Completed Kevin H.
05/19/2026 11:08 am Check-out 05/19/2026 11:00 am Kevin H.
05/19/2026 11:08 am Work Order Tasks Added Kevin H.
05/19/2026 11:08 am Updated status to Service Completed Kevin H.
05/19/2026 11:06 am Check-in 05/19/2026 10:30 am Kevin H.
05/19/2026 11:04 am Updated status to Scheduled Kevin H.
05/19/2026 11:04 am Assigned: Kevin Hsueh Kevin H.
05/19/2026 11:04 am Created workorder. Kevin H.

Attachments 1

Filename
W42661