W42673   Invoiced

05/22/2026, 04:30 pm   
Remote
Service Contract
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL ANNUAL HOURS: 2]
2
0.5
Kevin Hsueh
No
033494

Work Requested

Troubleshoot CYMA max user license
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

test cyma max user issue and noted once 10 users logged in, no other users can login. max per license is 15. test various login scenario and sams issues. took screenshots and emailed to cyma support to troubleshoot
Work Completed Technician Check-in Check-out Actual Hrs
1 test cyma max user issue and noted once 10 users logged in, no other users can login. max per license is 15. test various login scenario and sams issues. took screenshots and emailed to cyma support to troubleshoot Kevin Hsueh
05/22/2026 04:30 pm 05/22/2026 05:00 pm 00:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
05/26/2026 11:47 am Updated status to Invoiced Jessica L.
05/25/2026 05:54 am Updated status to Submitted for Invoicing Chu H.
05/25/2026 05:54 am Approved. Chu H.
05/22/2026 05:17 pm No Signature: remote support Kevin H.
05/22/2026 05:17 pm Updated status to Pending Approval Kevin H.
05/22/2026 05:17 pm Service Completed Kevin H.
05/22/2026 05:16 pm Check-out 05/22/2026 05:00 pm Kevin H.
05/22/2026 05:16 pm Work Order Tasks Added Kevin H.
05/22/2026 05:16 pm Updated status to Service Completed Kevin H.
05/22/2026 05:14 pm Check-in 05/22/2026 04:30 pm Kevin H.
05/22/2026 04:33 pm Updated status to Scheduled Kevin H.
05/22/2026 04:33 pm Assigned: Kevin Hsueh Kevin H.
05/22/2026 04:33 pm Created workorder. Kevin H.

Attachments 1

Filename
W42673