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W42035 Invoiced

Customer/Point of Contact:

Guam Insurance Adjusters
Wendy Bagiac

Scheduled Date/Time:

07/16/2025, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4074: Standard Service Hour 2025

Rates:

Standard Service 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Anne Leon Guerrero

Date Signed:

07/16/2025

Invoice Number:

032919

Work Requested

Printing issues

Work Requested by: Wendy Bagiac

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Anne could not print to the multifunction printer connected via usb. Could not print to any network printer shares as wendy is on leave and laptop is not present at office. Printer share on Lou is no longer available as Lou is not with company and laptop has been return to aig. Anne is able to print to the two versalink when connected via usb. Unable to work on Anne's laptop as no access to account with admin rights to troubleshoot printer

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Anne could not print to the multifunction printer connected via usb. Could not print to any network printer shares as wendy is on leave and laptop is not present at office. Printer share on Lou is no longer available as Lou is not with company and laptop has been return to aig. Anne is able to print to the two versalink when connected via usb. Unable to work on Anne's laptop as no access to account with admin rights to troubleshoot printer		07/16/2025 01:15 pm	07/16/2025 02:15 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/16/2025 01:18 pm	Created workorder.	Chu H.
07/16/2025 01:18 pm	Assigned:	Chu H.
07/16/2025 01:18 pm	Updated status to Scheduled	Chu H.
07/16/2025 02:17 pm	Check-in 07/16/2025 01:15 pm	Chu H.
07/16/2025 02:18 pm	Arrived 07/16/2025 01:30 pm	Chu H.
07/16/2025 02:24 pm	Updated status to Service Completed	Chu H.
07/16/2025 02:24 pm	Work Order Tasks Added	Chu H.
07/16/2025 02:24 pm	Check-out 07/16/2025 02:18 pm	Chu H.
07/16/2025 02:26 pm	Customer Signature Posted	Chu H.
07/16/2025 02:29 pm	Service Completed	Chu H.
07/16/2025 02:29 pm	Updated status to Pending Approval	Chu H.
07/16/2025 02:31 pm	Approved.	Chu H.
07/16/2025 02:31 pm	Updated status to Submitted for Invoicing	Chu H.
07/16/2025 02:48 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42035

Work Orders