DSI WebApp

W41890 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Michael Makio (1-671-475-8772)

Scheduled Date/Time:

05/01/2025, 02:11 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)

Rates:

TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

6

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Michael was getting error accessing a hawaii website.

Work Requested by: Michael Makio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

troubleshoot accessing hawaii website. turn out guam IP address is being block. using express vpn service was able to access hawaii website. Michael will purchase VPN service or contact site to have guam IP address whitelisted.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	troubleshoot accessing hawaii website. turn out guam IP address is being block. using express vpn service was able to access hawaii website. Michael will purchase VPN service or contact site to have guam IP address whitelisted.		05/01/2025 01:30 pm	05/01/2025 02:00 pm	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/01/2025 02:12 pm	Created workorder.	Chu H.
05/01/2025 02:12 pm	Assigned:	Chu H.
05/01/2025 02:12 pm	Updated status to Pending Schedule	Chu H.
05/01/2025 02:14 pm	Check-in 05/01/2025 01:30 pm	Chu H.
05/01/2025 02:17 pm	Updated status to Service Completed	Chu H.
05/01/2025 02:17 pm	Work Order Tasks Added	Chu H.
05/01/2025 02:17 pm	Check-out 05/01/2025 02:00 pm	Chu H.
05/01/2025 02:18 pm	Service Completed	Chu H.
05/01/2025 02:18 pm	Updated status to Pending Approval	Chu H.
05/01/2025 02:18 pm	No Signature: remote	Chu H.
05/01/2025 02:21 pm	Approved.	Chu H.
05/01/2025 02:21 pm	Updated status to Submitted for Invoicing	Chu H.
05/01/2025 03:03 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41890

Work Orders