DSI WebApp

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

06/11/2018, 04:30 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

IDC0.6008: Isa Dental - Service Contract 2018

Rates:

Service Contract [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

No Signature

Date Signed:

12/19/2018

Install motherboard/troubleshoot PC

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Motherboard quoted and paid for separately. Replaced motherboard but noted issue remains. System still does not boot into Windows. Possible issue with CPU or RAM.	Jordan Gimmen	06/13/2018 04:00 pm	06/13/2018 05:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
08/30/2019 03:44 pm	Updated status to Void	Kevin H.
08/30/2019 03:44 pm	Void: Voiding old work order.	Kevin H.
12/19/2018 03:21 pm	Updated status to Pending Update	Chu H.
12/19/2018 03:21 pm	Kevin will take ownership of issue	Chu H.
12/19/2018 03:21 pm	Rejected.	Chu H.
12/19/2018 07:46 am	Updated status to Pending Approval	Jordan G.
12/19/2018 07:38 am	Modified workorder.	Jordan G.
12/19/2018 07:38 am	Updated status to Service Completed	Jordan G.
11/19/2018 11:06 am	Updated status to Pending Update	Chu H.
11/19/2018 11:06 am	We replaced the systemboard? Where is the part cost and listing?	Chu H.
11/19/2018 11:06 am	Rejected.	Chu H.
11/19/2018 07:51 am	No Signature: In House	Jordan G.
11/19/2018 07:51 am	Updated status to Pending Approval	Jordan G.
11/19/2018 07:51 am	Service Completed	Jordan G.
11/18/2018 10:50 pm	Updated billable hours to: 01:00	Jordan G.
11/19/2018 07:50 am	Check-out 06/13/2018 05:00 pm	Jordan G.
11/19/2018 07:50 am	Updated status to Service Completed	Jordan G.
11/19/2018 07:49 am	Check-in 06/13/2018 04:00 pm	Jordan G.
06/11/2018 11:28 am	Updated status to Scheduled	Jordan G.
06/11/2018 11:28 am	Assigned: Jordan Gimmen	Jordan G.
06/11/2018 11:28 am	Created workorder.	Jordan G.

Filename
W35353