DSI WebApp

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

03/09/2020, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6009: Taniguchi, Ruth, Makio Architects - Service Contract 2020

Rates:

Taniguchi, Ruth, Makio Architects - Service Contract 2020 [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

0

Est. Service Time (hrs):

4

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Check Server

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Server does not boot to Windows properly. noted error LED. login to lenovo management console and noted power drop is the cause of the error LED. clear error and reboot server but new message stating 1 HDD in Array is marked as UBAD. drive marked as UBAD due to power failure based on logs. Mark drive as UGOOD and noted array is rebiulding. Array rebuilt and all drives show online and array shows optimal. reboot server but windows still does not boot. run startup repair using Windows install media and reboot server. server still does not boot. brought server and backup HDDs back to DSI to troubleshoot further	Kevin Hsueh	03/09/2020 10:11 am	03/09/2020 04:30 pm	06:19

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/02/2020 09:06 am	Updated status to Void	.
04/02/2020 09:06 am	Void: wow, awesome article post.Really looking forward to read more. Awesome.	.
03/16/2020 03:59 pm	Updated status to Closed	Jessica L.
03/16/2020 03:44 pm	Updated status to Submitted for Invoicing	Chu H.
03/16/2020 03:44 pm	Approved.	Chu H.
03/09/2020 04:58 pm	Signature for Later:	Kevin H.
03/09/2020 04:58 pm	Updated status to Pending Approval	Kevin H.
03/09/2020 04:58 pm	Service Completed	Kevin H.
03/09/2020 06:58 am	Updated billable hours to: 07.00	Kevin H.
03/09/2020 04:58 pm	Check-out 03/09/2020 04:30 pm	Kevin H.
03/09/2020 04:58 pm	Updated status to Service Completed	Kevin H.
03/09/2020 12:54 pm	Modified workorder.	Kevin H.
03/09/2020 12:54 pm	Updated Estimated Service Time (hrs) to 4	Kevin H.
03/09/2020 10:11 am	Arrived 03/09/2020 10:11 am	Kevin H.
03/09/2020 10:11 am	Check-in 03/09/2020 10:11 am	Kevin H.
03/09/2020 09:50 am	Updated status to Scheduled	Kevin H.
03/09/2020 09:50 am	Assigned: Kevin Hsueh	Kevin H.
03/09/2020 09:50 am	Created workorder.	Kevin H.

Filename
W37289