DSI WebApp

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

06/04/2020, 02:45 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

BLAW.4005: Brooks Concepcion Law - Onsite Services 2020

Rates:

Standard Service 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Carbonite last backup was on May 30

Work Requested by: Lisa Brooks

	Item	Serial Number	Notes

Unable to open Carbonite console. Download new certificate and reinstall application. Started incremental backup

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Unable to open Carbonite console. Download new certificate and reinstall application. Started incremental backup	Chu Hsieh	06/04/2020 02:45 pm	06/04/2020 03:19 pm	00:34

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
06/05/2020 06:32 pm	Updated status to Invoiced	Jessica L.
06/04/2020 03:23 pm	Updated status to Submitted for Invoicing	Chu H.
06/04/2020 03:23 pm	Approved.	Chu H.
06/04/2020 03:22 pm	No Signature: Remote service	Chu H.
06/04/2020 03:22 pm	Updated status to Pending Approval	Chu H.
06/04/2020 03:22 pm	Service Completed	Chu H.
06/04/2020 03:22 pm	Work Completed not Explained to Customer Reason:	Chu H.
06/04/2020 03:20 pm	Check-out 06/04/2020 03:19 pm	Chu H.
06/04/2020 03:20 pm	Work Order Tasks Added	Chu H.
06/04/2020 03:20 pm	Updated status to Service Completed	Chu H.
06/04/2020 03:19 pm	Check-in 06/04/2020 02:45 pm	Chu H.
06/04/2020 03:19 pm	Updated status to Scheduled	Chu H.
06/04/2020 03:19 pm	Assigned: Chu Hsieh	Chu H.
06/04/2020 03:19 pm	Created workorder.	Chu H.

Filename
W37478