DSI WebApp

W38235 Void

Customer/Point of Contact:

Unitek Environmental
Jonathan

Scheduled Date/Time:

02/11/2021, 11:45 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

He cannot open any Microsoft Office programs from his laptop. What he mentions below: - The system prompted that he must update his system because he has an older version of Adobe Software. - Customer ran the update and rebooted his system. - After rebooting, his office programs do not work. POC Linda or Jonathan: 687-0400 or 565-3151

Work Requested by: Jonathan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 0

		Work Completed	Technician	Check-in	Check-out	Actual Hrs

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 5

Date/Time	Comment	Tech
02/11/2021 11:39 am	Updated status to Void	Chu H.
02/11/2021 11:39 am	Void: Issue resolved by customer no service need	Chu H.
02/11/2021 11:09 am	Updated status to Pending Schedule	Kylene H.
02/11/2021 11:09 am	Assigned: Chu Hsieh	Kylene H.
02/11/2021 11:09 am	Created workorder.	Kylene H.

Attachments 1

Filename
W38235