DSI WebApp

W40414 Void

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

06/19/2023, 08:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6013: TRMA - Service Contract (04/01/23 - 03/31/24)

Rates:

TRMA - Service Contract (04/01/23 - 03/31/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Chona Cabedo

Date Signed:

06/19/2023

Work Requested

Check why server crash and failed to boot up properly this weekend

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Ext. 4tb usb hdd failed causing server to hang/crash while doing backup. Checked Ajera server ups and found usb cable disconnected. Ups for main server is over 4.5 years old and not holding full charge. Chona will pickup new batteries

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Ext. 4tb usb hdd failed causing server to hang/crash while doing backup. Checked Ajera server ups and found usb cable disconnected. Ups for main server is over 4.5 years old and not holding full charge. Chona will pickup new batteries	Chu Hsieh	06/19/2023 08:00 am	06/19/2023 10:00 am	02:00
	2	Check-in	Chu Hsieh	06/19/2023 08:00 am

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
06/19/2023 03:09 pm	Updated status to Void	Jessica L.
06/19/2023 03:09 pm	Void: Duplicate work order, service done on WO 40415	Jessica L.
06/19/2023 12:32 pm	Updated status to Submitted for Invoicing	Chu H.
06/19/2023 12:32 pm	Approved.	Chu H.
06/19/2023 12:28 pm	Return Service: Work Order Created #40416	Chu H.
06/19/2023 12:28 pm	Updated status to Pending Approval	Chu H.
06/19/2023 12:26 pm	Service Completed	Chu H.
06/19/2023 12:26 pm	Return service required.	Chu H.
06/19/2023 12:25 pm	Customer Signature Posted	Chu H.
06/19/2023 12:23 pm	Check-out 06/19/2023 10:00 am	Chu H.
06/19/2023 12:23 pm	Work Order Tasks Added	Chu H.
06/19/2023 12:23 pm	Updated status to Service Completed	Chu H.
06/19/2023 12:20 pm	Check-in 06/19/2023 08:00 am	Chu H.
06/19/2023 12:20 pm	Check-in 06/19/2023 08:00 am	Chu H.
06/19/2023 09:16 am	Updated status to Scheduled	Chu H.
06/19/2023 09:16 am	Assigned: Chu Hsieh	Chu H.
06/19/2023 09:16 am	Created workorder.	Chu H.

Attachments 1

Filename
W40414

Work Orders