S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Received call from Agnes from Denny's Tamuning stating phones are down. login to 3CX server and confirmed phones are registered. perform test calls and noted no incoming or outbound calls. check patton gateway and noticed GTA PRI lost sync. Link state showing down. Reboot patton gateway and confirmed GTA PRI sync is now active. perform incoming and outbound test calls successfully. |
Kevin Hsueh |
05/16/2018 09:00 am | 05/16/2018 09:33 am | 00:33 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 05/17/2018 10:10 am | Updated status to Invoiced/Closed | Jessica L. |
| 05/16/2018 04:41 pm | Updated status to Submitted for Invoicing | Chu H. |
| 05/16/2018 04:41 pm | Approved. | Chu H. |
| 05/16/2018 09:37 am | Updated status to Pending Approval | Kevin H. |
| 05/16/2018 09:37 am | Service Completed | Kevin H. |
| 05/16/2018 09:35 am | Check-out 05/16/2018 09:33 am | Kevin H. |
| 05/16/2018 09:35 am | Updated status to Service Completed | Kevin H. |
| 05/16/2018 09:32 am | Arrived 05/16/2018 09:05 am | Kevin H. |
| 05/16/2018 09:31 am | Check-in 05/16/2018 09:00 am | Kevin H. |
| 05/16/2018 09:31 am | Work requested modified- Remote Support: Troubleshoot 3CX. No incoming or outgoing calls. | Kevin H. |
| 05/16/2018 09:30 am | Updated status to Scheduled | Kevin H. |
| 05/16/2018 09:30 am | Assigned: Kevin Hsueh | Kevin H. |
| 05/16/2018 09:30 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W35271 | |