DSI WebApp

W35859 Invoiced

Customer/Point of Contact:

J & B Modern Tech
Nelia Bangayan (1-671-646-0588)

Scheduled Date/Time:

10/30/2018, 11:30 am

Service Type:

Onsite

Charge Type:

Urgent/Emergency

Charge Code:

DSIG.4046: Emergency Response - Normal Business Hours 2018

Rates:

Regular Hours Emergency Response [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Recie Camposano

Date Signed:

10/30/2018

Invoice Number:

027528

Work Requested

Troubleshoot email issue

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Jbsrv out of disk space. Delete temp, log, and old windows update files to free up 25GB of space. Restart server and test email send and receive successfully with Gene. Noted HDD0 on Jbsrv is bad and needs to be replaced. DSI will provide quote.	Kevin Hsueh	10/30/2018 10:48 am	10/30/2018 12:16 pm	01:28

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
10/30/2018 04:18 pm	Updated status to Invoiced/Closed	Jessica L.
10/30/2018 12:57 pm	Updated status to Submitted for Invoicing	Chu H.
10/30/2018 12:57 pm	Approved.	Chu H.
10/30/2018 12:19 pm	Updated status to Pending Approval	Kevin H.
10/30/2018 12:19 pm	Service Completed	Kevin H.
10/30/2018 03:18 am	Updated billable hours to: 02:00	Kevin H.
10/30/2018 12:18 pm	Check-out 10/30/2018 12:16 pm	Kevin H.
10/30/2018 12:18 pm	Updated status to Service Completed	Kevin H.
10/30/2018 12:15 pm	Customer Signature Posted	Kevin H.
10/30/2018 11:50 am	Modified workorder.	Kevin H.
10/30/2018 11:50 am	Updated max hours to 2	Kevin H.
10/30/2018 11:21 am	Arrived 10/30/2018 11:00 am	Kevin H.
10/30/2018 10:48 am	Check-in 10/30/2018 10:48 am	Kevin H.
10/30/2018 10:31 am	Updated status to Scheduled	Kevin H.
10/30/2018 10:31 am	Assigned: Kevin Hsueh	Kevin H.
10/30/2018 10:31 am	Created workorder.	Kevin H.

Attachments 1

Filename
W35859