S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Troubleshoot QuickBooks. Multi user mode not functioning properly. Error H2020 present. Noted QuickBooks Database Manager on jbsrv was frozen. Restart QuickBooks Database Manager and test multi user mode successfully with Nel. Noted Jbsrv is using all 16GB of RAM resource. Advised Nel that more RAM will need to be installed on server. DSI to provide a quote. |
Kevin Hsueh |
01/31/2019 01:46 pm | 01/31/2019 02:38 pm | 00:52 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 01/31/2019 04:34 pm | Updated status to Invoiced | Jessica L. |
| 01/31/2019 02:52 pm | Updated status to Submitted for Invoicing | Chu H. |
| 01/31/2019 02:52 pm | Approved. | Chu H. |
| 01/31/2019 02:45 pm | Updated status to Pending Approval | Kevin H. |
| 01/31/2019 02:45 pm | Service Completed | Kevin H. |
| 01/31/2019 02:45 pm | Quote for other items/solutions required. | Kevin H. |
| 01/31/2019 05:44 am | Updated billable hours to: 01:00 | Kevin H. |
| 01/31/2019 02:43 pm | Check-out 01/31/2019 02:38 pm | Kevin H. |
| 01/31/2019 02:43 pm | Updated status to Service Completed | Kevin H. |
| 01/31/2019 02:33 pm | Customer Signature Posted | Kevin H. |
| 01/31/2019 01:56 pm | Arrived 01/31/2019 01:56 pm | Kevin H. |
| 01/31/2019 01:46 pm | Check-in 01/31/2019 01:46 pm | Kevin H. |
| 01/29/2019 10:39 am | Updated status to Scheduled | Kevin H. |
| 01/29/2019 10:39 am | Assigned: Kevin Hsueh | Kevin H. |
| 01/29/2019 10:39 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36161 | |