DSI WebApp

W36336 Invoiced

Customer/Point of Contact:

Denny's of Guam
Steve Huhne (1-671-647-1531)

Scheduled Date/Time:

03/25/2019, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4050: Standard Service 2019

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Marian Ocampo

Date Signed:

03/25/2019

Invoice Number:

027940

Work Requested

troubleshoot IP Phone registration issue at Mall location.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Yealink T23 and W52 show not registered. login to IP Phones web interface and confirmed provisioning settings still present on both phones. test ping 3CX SBC Static IP address but ping test shows no reply. reboot 3CX SBC and perform test ping successfully. Both T23 and W52 IP Phones register properly. perform test inbound and outbound calls successfully.	Kevin Hsueh	03/25/2019 08:48 am	03/25/2019 09:43 am	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/25/2019 05:30 pm	Updated status to Invoiced	Jessica L.
03/25/2019 05:09 pm	Updated status to Submitted for Invoicing	Chu H.
03/25/2019 05:09 pm	Approved.	Chu H.
03/25/2019 09:50 am	Updated status to Pending Approval	Kevin H.
03/25/2019 09:50 am	Service Completed	Kevin H.
03/25/2019 12:46 am	Updated billable hours to: 01.00	Kevin H.
03/25/2019 09:45 am	Check-out 03/25/2019 09:43 am	Kevin H.
03/25/2019 09:45 am	Updated status to Service Completed	Kevin H.
03/25/2019 09:26 am	Customer Signature Posted	Kevin H.
03/25/2019 09:00 am	Arrived 03/25/2019 09:00 am	Kevin H.
03/25/2019 08:48 am	Check-in 03/25/2019 08:48 am	Kevin H.
03/25/2019 07:53 am	Updated status to Scheduled	Kevin H.
03/25/2019 07:53 am	Assigned: Kevin Hsueh	Kevin H.
03/25/2019 07:53 am	Created workorder.	Kevin H.

Attachments 1

Filename
W36336