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W36527   Invoiced

05/22/2019, 03:00 pm   
Onsite
Normal
DSIG.4050: Standard Service 2019
Standard Service [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
028137

Work Requested

Troubleshoot email flow. No emails being received.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot email flow. JBMT unable to receive or send emails. Noted several temp files on C: Drive (where Exchange database is located) caused C: Drive to have 1GB Free. Delete temp files and free up 20GB of free space. Test send and receive emails successfully. JBMT Emails are back up and operational. Kevin Hsueh
05/22/2019 03:00 pm 05/22/2019 03:35 pm 00:35

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
05/24/2019 02:51 pm Updated status to Invoiced Jessica L.
05/24/2019 01:22 pm Updated status to Submitted for Invoicing Chu H.
05/24/2019 01:22 pm Approved. Chu H.
05/22/2019 03:52 pm No Signature: Remote Support Kevin H.
05/22/2019 03:52 pm Updated status to Pending Approval Kevin H.
05/22/2019 03:52 pm Service Completed Kevin H.
05/22/2019 07:48 am Updated billable hours to: 01.00 Kevin H.
05/22/2019 03:43 pm Check-out 05/22/2019 03:35 pm Kevin H.
05/22/2019 03:43 pm Updated status to Service Completed Kevin H.
05/22/2019 03:34 pm Arrived 05/22/2019 03:00 pm Kevin H.
05/22/2019 03:32 pm Check-in 05/22/2019 03:00 pm Kevin H.
05/22/2019 03:30 pm Updated status to Scheduled Kevin H.
05/22/2019 03:30 pm Assigned: Kevin Hsueh Kevin H.
05/22/2019 03:30 pm Created workorder. Kevin H.

Attachments 1

Filename
W36527