DSI WebApp

W36579 Invoiced

Customer/Point of Contact:

Denny's of Guam
Steve Huhne (1-671-647-1531)

Scheduled Date/Time:

06/06/2019, 08:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4050: Standard Service 2019

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jorge Diaz

Date Signed:

06/06/2019

Invoice Number:

028191

Work Requested

Troubleshoot IP Phone issue at Dennys Mall

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Yealink W52H shows Searching for Base. noted Yealink W52P Base is powered off. tested Base with a known good network cable and confirmed base does not power up over PoE. test base with a spare power supply and noted base does not power up. Yealink W52P Base needs to be replaced. DSI to provide a quote.	Kevin Hsueh	06/06/2019 08:30 am	06/06/2019 09:20 am	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/07/2019 04:08 pm	Updated status to Invoiced	Jessica L.
06/07/2019 06:34 am	Updated status to Submitted for Invoicing	Chu H.
06/07/2019 06:34 am	Approved.	Chu H.
06/06/2019 09:23 am	Updated status to Pending Approval	Kevin H.
06/06/2019 09:23 am	Service Completed	Kevin H.
06/06/2019 01:23 am	Updated billable hours to: 01.00	Kevin H.
06/06/2019 09:22 am	Check-out 06/06/2019 09:20 am	Kevin H.
06/06/2019 09:22 am	Updated status to Service Completed	Kevin H.
06/06/2019 09:10 am	Customer Signature Posted	Kevin H.
06/06/2019 08:45 am	Arrived 06/06/2019 08:45 am	Kevin H.
06/06/2019 08:30 am	Check-in 06/06/2019 08:30 am	Kevin H.
06/06/2019 07:25 am	Updated status to Scheduled	Kevin H.
06/06/2019 07:25 am	Assigned: Kevin Hsueh	Kevin H.
06/06/2019 07:25 am	Created workorder.	Kevin H.

Attachments 1

Filename
W36579