DSI WebApp

W37208 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Gene Bangayan ((671)646-0588)

Scheduled Date/Time:

02/04/2020, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4055: Standard Service 2020

Rates:

Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jenny Nonato

Date Signed:

02/04/2020

Invoice Number:

028770

Work Requested

Troubleshoot Server

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	No emails being received at JBMT. login to server and noted server date and time were off. Set correct date and time on server and restart exchange services. test send and receive emails with all JBMT staff successfully. JBSRV needs to have CMOS battery replaced. DSI to procure and schedule separate service to shut down JBSRV and install	Kevin Hsueh	02/04/2020 09:51 am	02/04/2020 10:51 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/06/2020 03:47 pm	Updated status to Invoiced	.
02/05/2020 04:31 pm	Updated status to Submitted for Invoicing	Chu H.
02/05/2020 04:31 pm	Approved.	Chu H.
02/04/2020 10:54 am	Updated status to Pending Approval	Kevin H.
02/04/2020 10:54 am	Service Completed	Kevin H.
02/04/2020 12:53 am	Updated billable hours to: 01.00	Kevin H.
02/04/2020 10:53 am	Check-out 02/04/2020 10:51 am	Kevin H.
02/04/2020 10:53 am	Updated status to Service Completed	Kevin H.
02/04/2020 10:21 am	Customer Signature Posted	Kevin H.
02/04/2020 09:51 am	Arrived 02/04/2020 09:51 am	Kevin H.
02/04/2020 09:51 am	Check-in 02/04/2020 09:51 am	Kevin H.
02/04/2020 08:38 am	Updated status to Scheduled	Kevin H.
02/04/2020 08:38 am	Assigned: Kevin Hsueh	Kevin H.
02/04/2020 08:38 am	Created workorder.	Kevin H.

Attachments 1

Filename
W37208