W37578   Invoiced

06/29/2020, 09:00 am   
Onsite
Normal
DSIG.4055: Standard Service 2020
Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]
2
0
Kylene Hsieh
Yes
Kathy Bordallo
06/29/2020
029106

Work Requested

to add two (2) new emails to our Outlook. One will be for Kathy (KBordallo@mcdonald.law) and one for Darlene Gatchalian (DGatchalian@mcdonald.law)
Work Requested by: Cristie Graniel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Setup 2 new email accounts for Kathy and Darlene. configure accounts on users outlook clients. Troubleshoot Xerox printer and noted Xerox printer network access drops causing no prints. reboot all workstations and Xerox printer but xerox printer still has network issues. Cristie contacted Xerox to check the printer.
Work Completed Technician Check-in Check-out Actual Hrs
1 Setup 2 new email accounts for Kathy and Darlene. configure accounts on users outlook clients. Troubleshoot Xerox printer and noted Xerox printer network access drops causing no prints. reboot all workstations and Xerox printer but xerox printer still has network issues. Cristie contacted Xerox to check the printer. Kevin Hsueh
06/29/2020 08:50 am 06/29/2020 10:32 am 01:42

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
06/30/2020 04:42 pm Updated status to Invoiced Jessica L.
06/30/2020 04:36 pm Updated status to Submitted for Invoicing Chu H.
06/30/2020 04:36 pm Approved. Chu H.
06/29/2020 10:35 am Updated status to Pending Approval Kevin H.
06/29/2020 10:35 am Service Completed Kevin H.
06/29/2020 10:33 am Check-out 06/29/2020 10:32 am Kevin H.
06/29/2020 10:33 am Work Order Tasks Added Kevin H.
06/29/2020 10:33 am Updated status to Service Completed Kevin H.
06/29/2020 10:29 am Customer Signature Posted Kevin H.
06/29/2020 08:50 am Arrived 06/29/2020 08:50 am Kevin H.
06/29/2020 08:50 am Check-in 06/29/2020 08:50 am Kevin H.
06/26/2020 10:02 am Modified workorder. Kylene H.
06/26/2020 10:02 am Updated scheduled date/time from 06/26/2020 02:00 pm to: 06/29/2020 09:00 am Kylene H.
06/26/2020 10:02 am Updated Estimated Service Time (hrs) to Kylene H.
06/25/2020 04:24 pm Updated status to Scheduled Kylene H.
06/25/2020 04:24 pm Assigned: Kevin Hsueh Kylene H.
06/25/2020 04:24 pm Created workorder. Kylene H.

Attachments 1

Filename
W37578