DSI WebApp

W37855 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

09/28/2020, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4055: Standard Service 2020

Rates:

Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Gene Bangayan

Date Signed:

09/28/2020

Invoice Number:

029327

Work Requested

Troubleshoot Email Issues

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Genes workstation and noted Start Menu and Windows Explorer does not open properly. Scheduled for Thursday morning to reprep workstation. Check scanning issues for Noel and noted that scans are going to junk folder. add xerox@jbmoderntech.com to safe senders list. perform test scan after confoguration and confirmed email appears in inbox properly.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check Genes workstation and noted Start Menu and Windows Explorer does not open properly. Scheduled for Thursday morning to reprep workstation. Check scanning issues for Noel and noted that scans are going to junk folder. add xerox@jbmoderntech.com to safe senders list. perform test scan after confoguration and confirmed email appears in inbox properly.	Kevin Hsueh	09/28/2020 08:50 am	09/28/2020 09:37 am	00:47

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/28/2020 07:46 am	Created workorder.	Kevin H.
09/28/2020 07:46 am	Assigned: Kevin Hsueh	Kevin H.
09/28/2020 07:46 am	Updated status to Scheduled	Kevin H.
09/28/2020 08:50 am	Check-in 09/28/2020 08:50 am	Kevin H.
09/28/2020 08:50 am	Arrived 09/28/2020 08:50 am	Kevin H.
09/28/2020 09:35 am	Customer Signature Posted	Kevin H.
09/28/2020 09:39 am	Updated status to Service Completed	Kevin H.
09/28/2020 09:39 am	Work Order Tasks Added	Kevin H.
09/28/2020 09:39 am	Check-out 09/28/2020 09:37 am	Kevin H.
09/28/2020 09:39 am	Service Completed	Kevin H.
09/28/2020 09:39 am	Updated status to Pending Approval	Kevin H.
09/29/2020 02:19 pm	Approved.	Chu H.
09/29/2020 02:19 pm	Updated status to Submitted for Invoicing	Chu H.
09/29/2020 02:53 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W37855

Work Orders