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W38054   Invoiced

11/18/2020, 10:37 am   
Inhouse
Normal
DSIG.4055: Standard Service 2020
Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]
2
0
Jason Soliva
Yes
Thomas Flores
12/02/2020
029463

Work Requested

Recover lost data on hard drive. Did not eject properly, when plugged in hard drive not recognized and crashes.
Work Requested by: Thomas P. Flores

Items Dropped Off 0

Item Serial Number Notes

Work Completed 3

Summary of Tasks

Was able to recover majority of data
Work Completed Technician Check-in Check-out Actual Hrs
1 Attempt data recovery. Ran disk repair Chu Hsieh
11/18/2020 03:00 pm 11/18/2020 04:00 pm 01:00
2 Tried various data recovery software. Chu Hsieh
11/19/2020 11:00 am 11/19/2020 12:00 pm 01:00
3 Was able to recover majority of data Chu Hsieh
11/25/2020 04:00 pm 11/25/2020 05:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 25

Date/Time Comment Tech
11/18/2020 10:41 am Created workorder. Jason S.
11/18/2020 10:41 am Assigned: Kevin Hsueh Jason S.
11/18/2020 10:41 am Updated status to Pending Schedule Jason S.
11/20/2020 11:10 am I informed Thomas that so far , we have worked on it for 2 hours and Chu will update him once its done. He said to advise him if we are already at the 5th hour and if there is still more time needed. Jessica L.
12/01/2020 10:19 am Updated Estimated Service Time (hrs) to Chu H.
12/01/2020 10:19 am Assigned: Chu Hsieh Chu H.
12/01/2020 10:19 am Unassigned: Kevin Hsueh Chu H.
12/01/2020 10:19 am Modified workorder. Chu H.
12/01/2020 10:19 am Check-in 11/18/2020 03:00 pm Chu H.
12/01/2020 10:20 am Updated status to In Progress Chu H.
12/01/2020 10:20 am Check-out 11/18/2020 04:00 pm Chu H.
12/01/2020 10:21 am Check-in 11/19/2020 11:00 am Chu H.
12/01/2020 10:22 am Updated status to In Progress Chu H.
12/01/2020 10:22 am Check-out 11/19/2020 12:00 pm Chu H.
12/01/2020 10:23 am Check-in 11/25/2020 04:00 pm Chu H.
12/01/2020 10:24 am Updated status to Service Completed Chu H.
12/01/2020 10:24 am Work Order Tasks Added Chu H.
12/01/2020 10:24 am Check-out 11/25/2020 05:00 pm Chu H.
12/01/2020 10:25 am Service Completed Chu H.
12/01/2020 10:25 am Updated status to Pending Approval Chu H.
12/01/2020 10:25 am Signature for Later: waiting for pickup Chu H.
12/01/2020 10:26 am Approved. Chu H.
12/01/2020 10:26 am Updated status to Submitted for Invoicing Chu H.
12/01/2020 04:28 pm Updated status to Invoiced Jessica L.
12/02/2020 09:53 am Customer Signature Posted Jessica L.