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W38354   Invoiced

04/05/2021, 10:53 am   
Inhouse
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service 2021 [TOTAL ANNUAL HOURS: 2]
2
0
Jason Soliva
Yes
Simon Sanchez
04/08/2021
029714

Work Requested

Computer turns on but no display to monitor, no signal to screen.
Work Requested by: Simon Sanchez

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check display outputs (1 HDMI, 2 DP) on Dell Workstation and confirmed each port outputs a display properly. Advised Simon Sanchez that no issue is seen on the workstation. Issue is most likely caused by the monitor or cable he is using. Suggested to upgrade HDD to new 1TB SSD. DSI to provide a quote.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check display outputs (1 HDMI, 2 DP) on Dell Workstation and confirmed each port outputs a display properly. Advised Simon Sanchez that no issue is seen on the workstation. Issue is most likely caused by the monitor or cable he is using. Suggested to upgrade HDD to new 1TB SSD. DSI to provide a quote. Kevin Hsueh
04/08/2021 08:30 am 04/08/2021 09:30 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 20

Date/Time Comment Tech
04/05/2021 10:55 am Created workorder. Jason S.
04/05/2021 10:55 am Assigned: DSI Tech Jason S.
04/05/2021 10:55 am Updated status to Pending Schedule Jason S.
04/07/2021 02:20 pm Updated Estimated Service Time (hrs) to Jessica L.
04/07/2021 02:20 pm Rates modified to Standard Service 2021: $150.00 Jessica L.
04/07/2021 02:20 pm Modified workorder. Jessica L.
04/08/2021 08:47 am Check-in 04/08/2021 08:30 am Kevin H.
04/08/2021 08:58 am Updated status to Service Completed Kevin H.
04/08/2021 08:58 am Work Order Tasks Added Kevin H.
04/08/2021 08:58 am Check-out 04/08/2021 09:30 am Kevin H.
04/08/2021 08:59 am Updated Estimated Service Time (hrs) to Kevin H.
04/08/2021 08:59 am Assigned: Kevin Hsueh Kevin H.
04/08/2021 08:59 am Unassigned: DSI Tech Kevin H.
04/08/2021 09:01 am Service Completed Kevin H.
04/08/2021 09:01 am Updated status to Pending Approval Kevin H.
04/08/2021 09:01 am Signature for Later: Customer to pick up Kevin H.
04/08/2021 10:12 am Customer Signature Posted Jason S.
04/09/2021 01:40 pm Approved. Chu H.
04/09/2021 01:40 pm Updated status to Submitted for Invoicing Chu H.
04/09/2021 03:37 pm Updated status to Invoiced Jessica L.