DSI WebApp

W38711 Closed

Customer/Point of Contact:

Personal Finance Center
Inger Ogo

Scheduled Date/Time:

08/24/2021, 09:02 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.0120: Warranty Service 2021

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Crystal Marasigan

Customer Signature:

Yes

Print Name:

Joe Duenas

Date Signed:

08/30/2021

Work Requested

There’s no temperature flashing

Work Requested by: Inger Ogo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Test device with AC Adapter and confirmed device turns on, detects temperature and dispenses sanitizer properly. Open and inspect and noted 4 AA batteries were being used. Confirmed 4 AA batteries have no charge. Replace 4 AA batteries and confirmed device turns on properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Test device with AC Adapter and confirmed device turns on, detects temperature and dispenses sanitizer properly. Open and inspect and noted 4 AA batteries were being used. Confirmed 4 AA batteries have no charge. Replace 4 AA batteries and confirmed device turns on properly.	Kevin Hsueh	08/24/2021 02:00 pm	08/24/2021 02:36 pm	00:36

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
08/24/2021 09:03 am	Created workorder.	Crystal M.
08/24/2021 09:03 am	Assigned: Kevin Hsueh	Crystal M.
08/24/2021 09:03 am	Updated status to Pending Schedule	Crystal M.
08/24/2021 02:32 pm	Check-in 08/24/2021 02:00 pm	Kevin H.
08/24/2021 02:34 pm	Updated Estimated Service Time (hrs) to	Kevin H.
08/24/2021 02:34 pm	Service Type modified to Inhouse	Kevin H.
08/24/2021 02:34 pm	Updated status to Scheduled	Kevin H.
08/24/2021 02:34 pm	Modified workorder.	Kevin H.
08/24/2021 02:37 pm	Updated status to Service Completed	Kevin H.
08/24/2021 02:37 pm	Work Order Tasks Added	Kevin H.
08/24/2021 02:37 pm	Check-out 08/24/2021 02:36 pm	Kevin H.
08/24/2021 04:39 pm	Service Completed	Kevin H.
08/24/2021 04:39 pm	Updated status to Pending Approval	Kevin H.
08/24/2021 04:39 pm	Signature for Later: Customer will pick up.	Kevin H.
08/25/2021 01:12 pm	Approved.	Chu H.
08/25/2021 01:12 pm	Updated status to Submitted for Invoicing	Chu H.
08/25/2021 01:31 pm	Updated status to Closed	Jessica L.
08/30/2021 02:16 pm	Customer Signature Posted	Crystal M.

Attachments 1

Filename
W38711

Work Orders