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W38711   Closed

08/24/2021, 09:02 am   
Inhouse
Normal
DSIG.0120: Warranty Service 2021
Warranty Support [TOTAL ANNUAL HOURS: 2]
2
0
Crystal Marasigan
Yes
Joe Duenas
08/30/2021

Work Requested

There’s no temperature flashing
Work Requested by: Inger Ogo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Test device with AC Adapter and confirmed device turns on, detects temperature and dispenses sanitizer properly. Open and inspect and noted 4 AA batteries were being used. Confirmed 4 AA batteries have no charge. Replace 4 AA batteries and confirmed device turns on properly.
Work Completed Technician Check-in Check-out Actual Hrs
1 Test device with AC Adapter and confirmed device turns on, detects temperature and dispenses sanitizer properly. Open and inspect and noted 4 AA batteries were being used. Confirmed 4 AA batteries have no charge. Replace 4 AA batteries and confirmed device turns on properly. Kevin Hsueh
08/24/2021 02:00 pm 08/24/2021 02:36 pm 00:36

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 18

Date/Time Comment Tech
08/24/2021 09:03 am Created workorder. Crystal M.
08/24/2021 09:03 am Assigned: Kevin Hsueh Crystal M.
08/24/2021 09:03 am Updated status to Pending Schedule Crystal M.
08/24/2021 02:32 pm Check-in 08/24/2021 02:00 pm Kevin H.
08/24/2021 02:34 pm Updated Estimated Service Time (hrs) to Kevin H.
08/24/2021 02:34 pm Service Type modified to Inhouse Kevin H.
08/24/2021 02:34 pm Updated status to Scheduled Kevin H.
08/24/2021 02:34 pm Modified workorder. Kevin H.
08/24/2021 02:37 pm Updated status to Service Completed Kevin H.
08/24/2021 02:37 pm Work Order Tasks Added Kevin H.
08/24/2021 02:37 pm Check-out 08/24/2021 02:36 pm Kevin H.
08/24/2021 04:39 pm Service Completed Kevin H.
08/24/2021 04:39 pm Updated status to Pending Approval Kevin H.
08/24/2021 04:39 pm Signature for Later: Customer will pick up. Kevin H.
08/25/2021 01:12 pm Approved. Chu H.
08/25/2021 01:12 pm Updated status to Submitted for Invoicing Chu H.
08/25/2021 01:31 pm Updated status to Closed Jessica L.
08/30/2021 02:16 pm Customer Signature Posted Crystal M.

Attachments 1

Filename
W38711