DSI WebApp

W38836 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

10/15/2021, 11:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Nel Bangayan

Date Signed:

10/15/2021

Invoice Number:

030152

Work Requested

Troubleshoot Nel's Printing Issue

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Print spooler service constantly stops. Delete stuck print jobs in Print Spool folder. Restart print spooler service successfully. Test print to HP LaserJet and Xerox Altalink successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Print spooler service constantly stops. Delete stuck print jobs in Print Spool folder. Restart print spooler service successfully. Test print to HP LaserJet and Xerox Altalink successfully.	Kevin Hsueh	10/15/2021 10:30 am	10/15/2021 11:10 am	00:40

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/15/2021 10:05 am	Created workorder.	Kevin H.
10/15/2021 10:05 am	Assigned: Kevin Hsueh	Kevin H.
10/15/2021 10:05 am	Updated status to Scheduled	Kevin H.
10/15/2021 10:31 am	Check-in 10/15/2021 10:30 am	Kevin H.
10/15/2021 10:31 am	Arrived 10/15/2021 10:31 am	Kevin H.
10/15/2021 10:47 am	Customer Signature Posted	Kevin H.
10/15/2021 11:11 am	Updated status to Service Completed	Kevin H.
10/15/2021 11:11 am	Work Order Tasks Added	Kevin H.
10/15/2021 11:11 am	Check-out 10/15/2021 11:10 am	Kevin H.
10/15/2021 11:12 am	Service Completed	Kevin H.
10/15/2021 11:12 am	Updated status to Pending Approval	Kevin H.
10/15/2021 03:53 pm	Approved.	Chu H.
10/15/2021 03:53 pm	Updated status to Submitted for Invoicing	Chu H.
10/15/2021 04:51 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38836

Work Orders