DSI WebApp

W39002 Closed

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

12/16/2021, 03:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

JBMT.4005: JBMT - Migration from TZ300 to TZ370 Appliance

Rates:

JBMT - Migration from TZ300 to TZ370 Appliance [TOTAL ANNUAL HOURS: 3]

Remaining Hours:

3

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Nel Bangayan

Date Signed:

12/28/2021

Work Requested

Setup SonicWALL TZ370

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Deliver and setup SonicWALL TZ370. Setup Hosted Email Security service. Test send and receive email successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup of SonicWALL TZ370 was successful. Updated firmware and Imported configuration from previous sonicwall. Scheduled for deliver and setup next week.	Charles Rafanan	12/16/2021 03:30 pm	12/16/2021 04:30 pm	01:00
	2	Deliver and setup SonicWALL TZ370. Setup Hosted Email Security service. Test send and receive email successfully. setup 2 EnGenius AP. Set SSID to JBMTWLAN. test connect to SSID successfully.	Charles Rafanan	12/28/2021 09:42 am	12/28/2021 11:35 am	01:53

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
12/16/2021 04:10 pm	Created workorder.	Kevin H.
12/16/2021 04:10 pm	Assigned: Charles Rafanan	Kevin H.
12/16/2021 04:10 pm	Updated status to Scheduled	Kevin H.
12/16/2021 04:21 pm	Check-in 12/16/2021 03:30 pm	Charles R.
12/16/2021 04:24 pm	Updated status to In Progress	Charles R.
12/16/2021 04:24 pm	Check-out 12/16/2021 04:30 pm	Charles R.
12/28/2021 09:42 am	Check-in 12/28/2021 09:42 am	Kevin H.
12/28/2021 11:32 am	Customer Signature Posted	Kevin H.
12/28/2021 11:40 am	Updated status to Service Completed	Kevin H.
12/28/2021 11:40 am	Work Order Tasks Added	Kevin H.
12/28/2021 11:40 am	Check-out 12/28/2021 11:35 am	Kevin H.
12/28/2021 11:41 am	Service Completed	Kevin H.
12/28/2021 11:41 am	Updated status to Pending Approval	Kevin H.
12/28/2021 11:58 am	Work Order Tasks Updated	Kevin H.
12/28/2021 12:15 pm	Approved.	Chu H.
12/28/2021 12:15 pm	Updated status to Submitted for Invoicing	Chu H.
12/28/2021 03:32 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39002

Work Orders