DSI WebApp

W39920 Closed

Customer/Point of Contact:

Guam Dry Cleaners
Manny Murciano ((671)646-4705)

Scheduled Date/Time:

11/30/2022, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

GDC0.2001: Guam Dry Cleaners - Lenovo & Network Project 2022

Rates:

Guam Dry Cleaners - Lenovo & Network Project 2022 [TOTAL ANNUAL HOURS: 30]

Remaining Hours:

30

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jayson Larot

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Pick up workstation from Mar at Guam Dry Cleaners and bring to DSI office to perform service. To wipe out clean and reinstall Windows 10

Work Requested by: Manny Murciano

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Performed a factory reset on workstation, installed needed drivers and ran windows update. Replaced the system fan and CMOS battery. Fixed incorrect placement of Hard drive, drive cage and optical drive.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Performed a factory reset on workstation, installed needed drivers and ran windows update. Replaced the system fan and CMOS battery. Fixed incorrect placement of Hard drive, drive cage and optical drive.	Jayson Larot	11/30/2022 01:12 pm	11/30/2022 02:30 pm	01:18

Parts and Materials 2

	Item	Serial Number	Condition	Qty	Price	Amount
1	CMOS battery		New	1	5.00	5.00
2	System Fan	CN-09DVNN-60365-185-3502-A00	Used	1	15.00	15.00
TOTAL ($)						20.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
11/30/2022 11:45 am	Created workorder.	Jayson L.
11/30/2022 11:45 am	Assigned: Jayson Larot	Jayson L.
11/30/2022 11:45 am	Updated status to Pending Schedule	Jayson L.
11/30/2022 01:13 pm	Check-in 11/30/2022 01:12 pm	Jayson L.
11/30/2022 01:22 pm	Arrived 11/30/2022 01:22 pm	Jayson L.
11/30/2022 02:52 pm	Updated Estimated Service Time (hrs) to	Jayson L.
11/30/2022 02:52 pm	Charge Type modified to Normal	Jayson L.
11/30/2022 02:52 pm	Updated status to Scheduled	Jayson L.
11/30/2022 02:52 pm	Modified workorder.	Jayson L.
12/01/2022 04:26 pm	Updated status to Service Completed	Jayson L.
12/01/2022 04:26 pm	Work Order Tasks Added	Jayson L.
12/01/2022 04:26 pm	Check-out 11/30/2022 02:30 pm	Jayson L.
12/01/2022 05:13 pm	Service Completed	Jayson L.
12/01/2022 05:13 pm	Updated status to Pending Approval	Jayson L.
12/01/2022 05:13 pm	No Signature: Service was completed Inhouse	Jayson L.
12/02/2022 04:37 pm	Approved.	Chu H.
12/02/2022 04:37 pm	Updated status to Submitted for Invoicing	Chu H.
12/02/2022 05:03 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39920

Work Orders