DSI WebApp

W39944 Invoiced

Customer/Point of Contact:

ANZ Wines
Sarah Morrison ((671)649-3979)

Scheduled Date/Time:

12/07/2022, 10:15 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Sarah Morrison

Date Signed:

12/08/2022

Invoice Number:

030973

Work Requested

Rackspace Hosted Exchange not working

Work Requested by: Sarah Morrison

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Import old email to Exchange server

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Setup new hosted Exchange email from rackspace to DSI Hosted Exchange service. Update DNS to reflect new setup. Export old emails to local.	Chu Hsieh	12/07/2022 10:25 am	12/07/2022 01:00 pm	02:35
2	Import old email to Exchange server	Chu Hsieh	12/08/2022 02:00 pm	12/08/2022 05:37 pm	03:37

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
12/07/2022 10:08 am	Created workorder.	Chu H.
12/07/2022 10:08 am	Assigned: Chu Hsieh	Chu H.
12/07/2022 10:08 am	Updated status to Scheduled	Chu H.
12/08/2022 05:29 pm	Check-in 12/07/2022 10:25 am	Chu H.
12/08/2022 05:30 pm	Arrived 12/07/2022 10:25 am	Chu H.
12/08/2022 05:35 pm	Updated status to In Progress	Chu H.
12/08/2022 05:35 pm	Check-out 12/07/2022 01:00 pm	Chu H.
12/08/2022 05:37 pm	Check-in 12/08/2022 02:00 pm	Chu H.
12/08/2022 05:42 pm	Updated status to Service Completed	Chu H.
12/08/2022 05:42 pm	Work Order Tasks Added	Chu H.
12/08/2022 05:42 pm	Check-out 12/08/2022 05:37 pm	Chu H.
12/08/2022 05:43 pm	Customer Signature Posted	Chu H.
12/08/2022 05:44 pm	Service Completed	Chu H.
12/08/2022 05:44 pm	Updated status to Pending Approval	Chu H.
12/08/2022 05:45 pm	Approved.	Chu H.
12/08/2022 05:45 pm	Updated status to Submitted for Invoicing	Chu H.
12/09/2022 10:18 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39944

Work Orders