DSI WebApp

W39972 Closed

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

12/21/2022, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Nel Bangayan

Date Signed:

12/21/2022

Work Requested

Troubleshoot Server

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

JBMT Server showing PSU2 error. Check and noted PSU2 is not powering up. Test connect to a known good power outlet and PSU2 still receives no power. DSI to provide a quote for a new PSU. Update QuickBooks on Jenny's workstation. Test login after update successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	JBMT Server showing PSU2 error. Check and noted PSU2 is not powering up. Test connect to a known good power outlet and PSU2 still receives no power. DSI to provide a quote for a new PSU. Update QuickBooks on Jenny's workstation. Test login after update successfully.	Kevin Hsueh	12/21/2022 09:13 am	12/21/2022 09:47 am	00:34

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/21/2022 08:55 am	Created workorder.	Kevin H.
12/21/2022 08:55 am	Assigned: Kevin Hsueh	Kevin H.
12/21/2022 08:55 am	Updated status to Scheduled	Kevin H.
12/21/2022 09:13 am	Check-in 12/21/2022 09:13 am	Kevin H.
12/21/2022 09:18 am	Arrived 12/21/2022 09:18 am	Kevin H.
12/21/2022 09:46 am	Customer Signature Posted	Kevin H.
12/21/2022 09:49 am	Updated status to Service Completed	Kevin H.
12/21/2022 09:49 am	Work Order Tasks Added	Kevin H.
12/21/2022 09:49 am	Check-out 12/21/2022 09:47 am	Kevin H.
12/21/2022 09:50 am	Service Completed	Kevin H.
12/21/2022 09:50 am	Updated status to Pending Approval	Kevin H.
12/22/2022 09:41 pm	Approved.	Chu H.
12/22/2022 09:41 pm	Updated status to Submitted for Invoicing	Chu H.
12/27/2022 09:14 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39972

Work Orders