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W40291   Closed

J&B Modern Tech
Gene Bangayan ((671)646-0588)
04/24/2023, 09:00 am   
Onsite
Normal
DSIG.4066: Standard Service Hour 2023
Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]
2
1
Jayson Larot
Yes
Teddy Garcia
04/24/2023

Work Requested

Relocate 1 workstation and troubleshoot server PSU issue.
Work Requested by: Gene Bangayan

Items Dropped Off 0

Item Serial Number Notes

Work Completed 2

Summary of Tasks

Assisted Teddy on purchasing and installing Microsoft Project 2019. After installation, I activated the software and verified with customer about the work done overall.
Work Completed Technician Check-in Check-out Actual Hrs
1 Swapped two workstations and setup another monitor for Teddy. Informed Nel to purchase an HDMI cable to connect the other monitor on the workstation. Copied over Teddy’s files using external Hard drive, setup email and network printer. Verified mapped drives and scan to email function. Also, confirmed with Teddy the issues he was having on the old workstation are resolved in the new workstation. (error opening PDF and excel file). Copied Deo/Romy’s user profile data to an external HDD (per Nel). Checked the PSU issue with the server, reconnected the power cord and reseated the PSU. The PSU is still blinking Amber light but the PSU error in the LED screen went away. Assisted Teddy and Nel pick which Microsoft Project software to buy and install. Jayson Larot
04/24/2023 08:43 am 04/24/2023 12:00 pm 03:17
2 Assisted Teddy on purchasing and installing Microsoft Project 2019. After installation, I activated the software and verified with customer about the work done overall. Jayson Larot
04/24/2023 01:00 pm 04/24/2023 01:30 pm 00:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
04/24/2023 08:34 am Created workorder. Jayson L.
04/24/2023 08:34 am Assigned: Jayson Larot Jayson L.
04/24/2023 08:34 am Updated status to Pending Schedule Jayson L.
04/24/2023 08:43 am Check-in 04/24/2023 08:43 am Jayson L.
04/24/2023 08:51 am Arrived 04/24/2023 08:51 am Jayson L.
04/24/2023 01:49 pm Customer Signature Posted Jayson L.
04/24/2023 02:31 pm Updated status to In Progress Jayson L.
04/24/2023 02:31 pm Check-out 04/24/2023 12:00 pm Jayson L.
04/24/2023 02:33 pm Check-in 04/24/2023 01:00 pm Jayson L.
04/24/2023 02:35 pm Updated status to Service Completed Jayson L.
04/24/2023 02:35 pm Work Order Tasks Added Jayson L.
04/24/2023 02:35 pm Check-out 04/24/2023 01:30 pm Jayson L.
04/24/2023 04:13 pm Service Completed Jayson L.
04/24/2023 04:13 pm Updated status to Pending Approval Jayson L.
04/24/2023 07:44 pm Approved. Chu H.
04/24/2023 07:44 pm Updated status to Submitted for Invoicing Chu H.
04/25/2023 08:32 am Updated status to Closed Jessica L.

Attachments 1

Filename
W40291