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W42199   Invoiced

Best Wash & Dry
Steve Dormer (671-734-9274)
09/18/2025, 12:53 pm   
Inhouse
Normal
DSIG.4074: Standard Service Hour 2025
Standard Service Hour Rate 2025 [TOTAL ANNUAL HOURS: 2]
2
0
Melissa Dimla
Yes
Steve Dormer
09/23/2025
033061

Work Requested

Emails are not coming in - speedqueenguam.com
Work Requested by: Steve Dormer

Items Dropped Off 1

Item Serial Number Notes
1 Dell Inspiron 15 7000 3zvyqj200

Work Completed 1

Summary of Tasks

Noted MS Outlook message regarding expired subscription upon opening. Test send and receive email to SDormer@speedqueenguam.com and confirmed emails received on Webmail. Issue is due to MS Outlook requiring activation. Per Steve, this was done by GFS Guam. Per Steve, he does not necessarily need MS Office 365. Advised Steve that Speedqueenguam.com emails can be accessed via webmail portal if he chooses to not renew MS Office 365.
Work Completed Technician Check-in Check-out Actual Hrs
1 Noted MS Outlook message regarding expired subscription upon opening. Test send and receive email to SDormer@speedqueenguam.com and confirmed emails received on Webmail. Issue is due to MS Outlook requiring activation. Per Steve, this was done by GFS Guam. Per Steve, he does not necessarily need MS Office 365. Advised Steve that Speedqueenguam.com emails can be accessed via webmail portal if he chooses to not renew MS Office 365. Kevin Hsueh
09/19/2025 02:00 pm 09/19/2025 03:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 18

Date/Time Comment Tech
09/18/2025 01:00 pm Created workorder. Melissa D.
09/18/2025 01:00 pm Assigned: Kevin Hsueh Melissa D.
09/18/2025 01:00 pm Updated status to Pending Schedule Melissa D.
09/18/2025 01:00 pm Added customer equipment. Melissa D.
09/19/2025 02:07 pm Check-in 09/19/2025 02:00 pm Kevin H.
09/23/2025 09:13 am Updated status to Service Completed Kevin H.
09/23/2025 09:13 am Work Order Tasks Added Kevin H.
09/23/2025 09:13 am Check-out 09/19/2025 03:00 pm Kevin H.
09/23/2025 09:16 am Service Completed Kevin H.
09/23/2025 09:16 am Updated status to Pending Approval Kevin H.
09/23/2025 09:16 am Signature for Later: Customer to pick up laptop Kevin H.
09/23/2025 10:42 am Customer Signature Posted Alahas P.
09/24/2025 10:47 am Approved. Chu H.
09/24/2025 10:47 am Updated status to Submitted for Invoicing Chu H.
09/24/2025 01:08 pm Updated Estimated Service Time (hrs) to Jessica L.
09/24/2025 01:08 pm Rates modified to Standard Service Hour Rate 2025: $150.00 Jessica L.
09/24/2025 01:08 pm Modified workorder. Jessica L.
09/24/2025 01:11 pm Updated status to Invoiced Jessica L.