DSI WebApp

W42592 Invoiced

Customer/Point of Contact:

J&B Modern Tech
Nel Bangayan

Scheduled Date/Time:

04/08/2026, 08:30 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4078: Standard Service Hour 2026

Rates:

Standard Service Hour Rate 2026 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

033395

Work Requested

Nel reported outbound emails are all bouncing back

Work Requested by: Nel Bangayan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Exchange Queue and noted several messages stuck in the Queue. Delete stuck messages and restart Exchange Services. Test send outbound email after services restart successful.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check Exchange Queue and noted several messages stuck in the Queue. Delete stuck messages and restart Exchange Services. Test send outbound email after services restart successful.	Kevin Hsueh	04/08/2026 08:30 am	04/08/2026 09:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
04/08/2026 09:21 am	Created workorder.	Kevin H.
04/08/2026 09:21 am	Assigned: Kevin Hsueh	Kevin H.
04/08/2026 09:21 am	Updated status to Scheduled	Kevin H.
04/08/2026 09:24 am	Check-in 04/08/2026 08:30 am	Kevin H.
04/08/2026 09:49 am	Updated status to Service Completed	Kevin H.
04/08/2026 09:49 am	Work Order Tasks Added	Kevin H.
04/08/2026 09:49 am	Check-out 04/08/2026 09:30 am	Kevin H.
04/08/2026 10:01 am	Service Completed	Kevin H.
04/08/2026 10:01 am	Updated status to Pending Approval	Kevin H.
04/08/2026 10:01 am	No Signature: Remote Support	Kevin H.
04/10/2026 05:23 pm	Approved.	Chu H.
04/10/2026 05:23 pm	Updated status to Submitted for Invoicing	Chu H.
04/16/2026 11:32 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W42592

Work Orders