W42632   Closed

Level 10
Level 10 Inc (509-252-0711)
05/01/2026, 10:30 am   
Onsite
Normal
LV10.4009: Level 10 - Flat Rate Services 2026
Level 10 - Flat Rates Services 2026 [TOTAL ANNUAL HOURS: 2]
2
1
1022203
Sean Bacani
No

Work Requested

- Ross Store 492. Replace PIN Pad at Register 22. - Turn in extra duplicate PIN Pads.
Work Requested by: Level 10 Inc

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

- Replaced PIN pad for Register 22. - Verified and tested transactions with onsite Ross MOD. - Verified with Ross HD of progress. - Checked in and Out of Ross HD and Level 10. - Advised Michael Turner by email that the extra duplicate PIN pads are not dropped of to FedEx due to the mismatch of tracking numbers. Ross MOD advised they do not have said boxes with the indicated Tracking Numbers 425746560450 and 512498929961. - Dropped off the defective service call PIN Pads to FedEx. - Still Unable to log in to Level 10 portal to upload deliverables. Advised Michael Turner by email if sending the deliverables manually is possible due to unable logging in to Level 10. - Response still pending.
Work Completed Technician Check-in Check-out Actual Hrs
1 - Replaced PIN pad for Register 22. - Verified and tested transactions with onsite Ross MOD. - Verified with Ross HD of progress. - Checked in and Out of Ross HD and Level 10. - Advised Michael Turner by email that the extra duplicate PIN pads are not dropped of to FedEx due to the mismatch of tracking numbers. Ross MOD advised they do not have said boxes with the indicated Tracking Numbers 425746560450 and 512498929961. - Dropped off the defective service call PIN Pads to FedEx. - Still Unable to log in to Level 10 portal to upload deliverables. Advised Michael Turner by email if sending the deliverables manually is possible due to unable logging in to Level 10. - Response still pending. Sean Bacani
05/01/2026 10:30 am 05/01/2026 12:00 pm 01:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
05/07/2026 04:14 pm Updated status to Closed Jessica L.
05/06/2026 05:14 pm Updated status to Submitted for Invoicing Chu H.
05/06/2026 05:14 pm Approved. Chu H.
05/01/2026 04:48 pm No Signature: - Customer signed WO and Custody Form. Sean B.
05/01/2026 04:48 pm Updated status to Pending Approval Sean B.
05/01/2026 04:48 pm Service Completed Sean B.
05/01/2026 04:43 pm Check-out 05/01/2026 12:00 pm Sean B.
05/01/2026 04:43 pm Work Order Tasks Added Sean B.
05/01/2026 04:43 pm Updated status to Service Completed Sean B.
05/01/2026 04:38 pm Arrived 05/01/2026 10:30 am Sean B.
05/01/2026 04:36 pm Check-in 05/01/2026 10:30 am Sean B.
05/01/2026 04:33 pm Updated status to Scheduled Sean B.
05/01/2026 04:33 pm Assigned: Sean Bacani Sean B.
05/01/2026 04:33 pm Created workorder. Sean B.

Attachments 1

Filename
W42632