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W38917 Invoiced

Customer/Point of Contact:

Guam Shipyard
Cynthia Pizarro (1-671-648-1160)

Scheduled Date/Time:

11/18/2021, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6012: Marianas Gas Corporation - Service Contract 2021

Rates:

Marianas Gas Corporation - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Cynthia Pizarro

Date Signed:

11/18/2021

Invoice Number:

030225

Work Requested

Check Jamis server as it shuts down randomly. One of PC does not have network connection. Scan to email from copier has issues.

Work Requested by: Cynthia Pizarro

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Jamis Server (1 HDD failed) and need UPS replaced. Checked MGCSRV and found 1 HDD failed (146GB SAS 15K). Troubleshoot smtp to exchange from Canon. Recreate receive transport. Test scanning to email. Had to use GTA SMTP server.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check Jamis Server (1 HDD failed) and need UPS replaced. Checked MGCSRV and found 1 HDD failed (146GB SAS 15K). Troubleshoot smtp to exchange from Canon. Recreate receive transport. Test scanning to email. Had to use GTA SMTP server.		11/18/2021 01:45 pm	11/18/2021 05:03 pm	03:18

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
11/18/2021 12:01 pm	Created workorder.	Chu H.
11/18/2021 12:01 pm	Assigned:	Chu H.
11/18/2021 12:01 pm	Updated status to Scheduled	Chu H.
11/18/2021 05:03 pm	Check-in 11/18/2021 01:55 pm	Chu H.
11/18/2021 05:03 pm	Arrived 11/18/2021 01:55 pm	Chu H.
11/18/2021 05:07 pm	Updated status to Service Completed	Chu H.
11/18/2021 05:07 pm	Work Order Tasks Added	Chu H.
11/18/2021 05:07 pm	Check-out 11/18/2021 05:03 pm	Chu H.
11/18/2021 05:08 pm	Service Completed	Chu H.
11/18/2021 05:08 pm	Updated status to Pending Approval	Chu H.
11/18/2021 05:08 pm	Signature for Later: Waiting	Chu H.
11/18/2021 05:10 pm	Customer Signature Posted	Chu H.
11/18/2021 05:10 pm	Approved.	Chu H.
11/18/2021 05:10 pm	Updated status to Submitted for Invoicing	Chu H.
11/18/2021 05:16 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38917

Work Orders