DSI WebApp

W40197 Closed

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

03/20/2023, 01:31 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6014: Morrico Equipment - Service Contract (03/01/23 - 02/28/24)

Rates:

Morrico Equipment - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jayson Larot

Customer Signature:

Yes

Print Name:

Alma Dimla

Date Signed:

03/20/2023

Work Requested

Troubleshoot DiagnosticLink Activation issue. Attempt to connect to activation server while connected on Morrico's network.

Work Requested by: Alma Dimla

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Tested activating DiagnosticLink software while connected to Morrico’s network. Faced with the same error “unable to establish connection”. Tried checking the event logs (clear) and ran software as administrator. Advised Alma about contacting DiagnosticLink support.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Tested activating DiagnosticLink software while connected to Morrico’s network. Faced with the same error “unable to establish connection”. Tried checking the event logs (clear) and ran software as administrator. Advised Alma about contacting DiagnosticLink support.		03/20/2023 01:47 pm	03/20/2023 02:29 pm	00:42

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/20/2023 01:32 pm	Created workorder.	Jayson L.
03/20/2023 01:32 pm	Assigned:	Jayson L.
03/20/2023 01:32 pm	Updated status to Pending Schedule	Jayson L.
03/20/2023 01:47 pm	Check-in 03/20/2023 01:47 pm	Jayson L.
03/20/2023 01:59 pm	Arrived 03/20/2023 01:59 pm	Jayson L.
03/20/2023 02:28 pm	Customer Signature Posted	Jayson L.
03/20/2023 02:33 pm	Updated status to Service Completed	Jayson L.
03/20/2023 02:33 pm	Work Order Tasks Added	Jayson L.
03/20/2023 02:33 pm	Check-out 03/20/2023 02:29 pm	Jayson L.
03/20/2023 02:35 pm	Service Completed	Jayson L.
03/20/2023 02:35 pm	Updated status to Pending Approval	Jayson L.
03/21/2023 09:51 am	Approved.	Chu H.
03/21/2023 09:51 am	Updated status to Submitted for Invoicing	Chu H.
03/21/2023 10:00 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40197

Work Orders